McDonald's — Restaurant in Hooksett

So I honestly never review places no matter my experience..however this was something I wanted to vent about. I had a horrible experience here two days ago. Seriously a stress dream come to life, where I ordered my food and at the window I’m told my card isn’t working. I don’t have enough cash to cover it and it’s my only card. I’m panicking since I’ve never had this happen before and there’s a line behind me. I was actually mortified. I would like to point out that this was not a case of insufficient funds. I would never risk that amount of embarrassment if there was even an off chance I couldn’t afford my meal. Now, this cashier could have handled this a few different ways. She chose the rude AF route. I understand maybe she was stressed too, or maybe somebody had been unpleasant to her before I got to her. Maybe she really had to use the bathroom, who knows. The issue I have is, I was in an uncomfortable situation and she decided to snap at me, roll her eyes, and talk down to me the entire time. I’ve worked tons of customer service jobs so I definitely know how bad days can get. I just had no way of knowing that they wouldn’t read my card. I didn’t plan it to personally attack her, like she clearly believed. I try to be a very polite customer actually. I’m really just an anxious weirdo who hates confrontation trying my best over here, so this was my nightmare. She made it exponentially worse. I ended up just having her remove items from my order (which I suggested because she was literally no help at all) and paying for that in cash. Right before that, I had asked if I should go inside to figure it all out (and not hold up the line), but that was the worst and most idiotic thing anybody has ever said according to her response and tone. So yeah that was awful. I even tried to be a decent person and apologized for the situation. I reassured her that I’d talk to my bank and she just rolled her eyes and handed me my change silently. I immediately went somewhere else to check if my card worked, and it did. She insisted it was not an issue on their end but uh, my card works so I’ll leave that there. I don’t even go to McDonald’s often, and it wasn’t even for me, but the food was good according to my boyfriend. That fact and the very pleasant and polite guy who handed me my food are my only reasons for the...

I want to start this review by saying I really enjoy the food here but needed to write this review. I went here with my girlfriend and as always we ordered through the app, she ordered a double cheese burger, 6 piece nugget, and a large ice coffee with caramel and no whole milk as she is lactose intolerant. I got 2 mcchickens a medium fry and 4 pies. When we got our food they had only filled a MEDIUM cup of ice coffee about 60% full and it had whole milk in it. They also forgot our 6 piece nugget so I went back in to get our coffee remade and our 6 piece nugget they forgot. They were quick to help me but struggled with explaining how they would have to remake the coffee and that it was going to be extra for the no milk (which I think is crazy since there is an option through the app but I didn’t care that much since it was for my girlfriend) so I asked how much and they said they wouldn’t know until they made the drink which again sounded weird but I said okay. They got my 6 piece nugget and they proceeded to tell me that it would be an extra $11.50 for coffee alone. I said that my girlfriend had already paid for it and it shouldn’t be that much extra, they said it was $6.50 for the coffee but since they had to make is special with only expresso shots it was $11.50 for that alone. I was super confused and asked for the manger to explain it and he said that’s sadly what they have to do to make it without milk. I was so extremely frustrated as we wouldn’t have paid $17 for a coffee nearly ANYWHERE ELSE especially McDonalds but I wasn’t there to argue anymore so I paid it and left. After discussing it with my girlfriend in the car I decided to write a review with hopes of SOMEONE reaching out to me to explain why her coffee was $17 and hopefully writing this wrong. While writing this review and eating my food I noticed they forgot 2 of my pies which was another $3 worth of food I didn’t get but it’s already to late to go back out. Extremely disappointed that over $14 A FULL MEAL worth of money just to not get what was OWED FO US through the app. We would either like our money back or something to compensate us for our time and money that was wasted. Reach out to me when you can I...

I asked about the secret McDonald's menu and gave what I thought was the correct password at the front counter. Without saying a word a McDonald's employee quietly gestures me to come out back by the dumpster behind the restaurant. Just when I think things couldn't get any sketchier, Grimace comes out from behind the dumpster and offers me a burger unlike any I've ever seen before. Not wanting to offend the intimidating 8 foot tall purple monster, I promptly scoffed down the burger without hesitation. Now, what transpired next can best be described as an intense 48 hour hallucinogenic trip unlike any I've experienced before. I saw little chicken nugget people, the trees were what appeared to be crispy french fries, and I even got married to Birdie The Early Bird. Essentially, this trip was like one of those that basically rewrites your brain and how you perceive everything around you. When I finally came to I was alone in my apartment, sad and super depressed. I now long for the days I spent in McDonalds land, and I miss my bird wife and our little chickie nuggies. I'd give anything to go back to those happy times. However, when I went to order off the secret menu again at the same restaurant, everyone thought I was a loony. I pleaded with employees to let me see Grimace again, and to eat his special burger. Unfortunately, this just resulted in me getting taken out of the restaurant by force, and I'm no longer allowed at any of the 14,146 McDonald's throughout the United States. So yea, that's basically it for me now. No one believes what I have seen, and I will never experience what I once felt in that magical little world. I am alone, sad, and looking for answers at the bottom of my Happy Meal that will never come. However I hear the Mc Rib is back for a limited time, so I guess that's something to look...