Starbucks — Restaurant in Hopewell Township

We stopped here halfway through our 4 hour drive to see our son at school. The cashier was annoyed that I had a fairly large order. $40 ish. I ordered sandwiches, 2 plain iced lattes, 1 iced vanilla latte. Simple right? Nope. Not Simple. My iced lattes were made with 90% milk. Cup said "breva". Which is not what I ordered. I explained that wasn't what I ordered. They apologized, and it was no problem. Until they made the lattes exactly the same again, Breva. Basically two cups of cream. So I said, no again, just regular iced lattes. Please. They said this second round was their regular latte. But breve is not. It's a cream heavy version. So. They made the order again for us. And guess what? Breve. 3 times wrong. That's 6 total cups of basically cream. So gross. Fat heavy. And nothing we'd drink. At this point I took them because obviously the staff was unable to understand or prepare a basic staple of the Starbucks menu. 2 cups of cream. For 15+ dollars. I do not like reviews or making complaints But this place was abysmal. And extremely unfriendly staff from the...

If I could leave 0 stars I would. So first of all the woman behind the counter was, from the get go, miserable and blatantly irritated to even be there. Second of all, we ordered two venti drinks, she made one venti and one grande. Which was mentioned after the fact and was told that’s what we were getting because that’s what we ordered. I’ve been going to Starbucks for like a decade and have never ordered anything but a Venti. But whatever, I took the grande and went about life, however I take my first sip and there’s not a hint of Chai in it. So at this point I get back in line and wait to get to the front, where I inform her of the issue and say can it please be a Venti too. The lady says she’ll fix the thing she messed up but if we want a Venti I have to order ANOTHER one. So whatever lady charge away but I want the Venti. She throws away the initial screwed up drink all angrily, then proceeds to make “identical” Grande and Venti Iced Chai Teas. You all decide how “identical” these are…that woman clearly needs educated on customer service AS WELL AS product...

My husband and I stopped in here on our way home from a work function. My husband was dressed in his uniform. We ordered 2 coffees and picked up a Kind bar at the register. Our order was around $14. My husband had his debit card out to pay and all of a sudden the nice young lady working said “Oh look, it happens to be free today!” We didn’t understand at first. Then she thanked my husband for his service and said “thank you for keeping me safe.” It was unexpected and truly, she could have discounted my husband’s coffee and been done. It wasn’t necessary to discount both. But it was very much appreciated!! It meant a lot to both of us. The receipt says her name was Patty (I guess that could be wrong though). She was the sweetest and our...