Dairy Queen Grill & Chill — Restaurant in Horace

I have to be honest, this dairy queen is not bad at all. The issue I see, however, is that it fits into the "jack of all trades, master of none" phrase very well, yet is barely a jack of all trades. This dairy queen does not have any glaring issues that make me want to drag it down, however, it also does not have any extremely good qualities to it compared to other nearby dairy queens, for example Timber Creek and Sheyenne, which I believe do are superior. In Gen Z slang terms, it's "mid." I personally (although to be fair I am not some professional critic, I am literally just some random person writing an unnecessarily wrong review for a random dairy queen that I have been to multiple times) would improve the haste, as customer service is a bit slow, as a starting point. The restaurant has appeared clean every time I have visited thus that has not been an issue. The food has been "meh" every time. Not terrible in any way but it hasn't left me going "wow this was surprisingly good" (Hint hint the aforementioned dairy queens have done this). Additionally, if you are reading this when determining whether or not you want to go here, I would suggest the Grove Coffee and Wine which is about a block away. It is nearly the same price and the food is much better in my opinion (once again I'm just some random person but you know, if you're still reading this then you likely trust me enough haha). If you really want dairy queen, this place is alright. I would personally still suggest the other nearby dairy queens but oh well, this one will do. This dairy queen to me is the equivalent of the nickelback of dairy queens. In a vacuum, it does not necessarily suck, but once you compare it to other similar ones, it is...

We visited this evening, there were 3 other customers waiting for simple ice cream orders. We had a small blizzard and a pre packaged heath dilly bar. Waited forever, the gentleman in the back were flapping their lips more then working including some very loud "F" bombs!😳 we asked for the manager and politely reminded others could hear. He then went in the back and reported to everyone. To which one of the mouthy youg men says let me go tell him that. Never came out. The place was filthy!!!! All trash cans over flowing, the counter with napkins by the coke machine had trash on it, ketchup smeared on it. And the table cleaning bucket sitting in the middle of the floor and tables were dirty. I realize it is hard to get help but this is beyond ridiculous! PS if you want to save some money adjust the AC it is freezing in there! It is sad to have this experience with someplace so new when it is such a privilege to have this reaatraunt at this location. May...

Slowest, worst trained staff anywhere. Have had many poor experiences but tonight was unbelievable. Only person in drive thru. Family on patio, no one in store Order a root beer float. Sat at window for over 5 mins as I see 4 young men walking around. Finally honk my horn a few times to get someone to help. I ask how long can this take. He wont answer me. I pay he reached in bin and gives me my drink. I ask how long its been sitting there. He just shuts window. I honk my horn twice to get his attention to give me a spoon. He ignores me. I finally lay on the horn till he answers. Looks like he wants to hit me. I drive off and notice my root beet float was blended. I go inside. No one wants to wait on me, finally a polite young man asks what I need. He was one who.made the float. Told me he didnt know how to make them. Was very polite a nd remade...