Absolutely worst service I’ve ever experienced at any fast food restaurant. Many cars were simply pulling out of the line due to the excessive wait. (Keep in mind they were not unusually busy) When i finally got to the menu to order my food it was another 5 minutes before I was acknowledged and only because I asked if anyone was there. After ordering and pulling up to the window they had already forgotten my order. They then proceeded to charge me for the wrong size drink and only after charging me did they notify me they didn’t even have the right drink. They had a total of three employees at the window alone so were certainly not short staffed. The employee taking my order was was not rude but you clearly tell by her facial expression that she was either not happy with me, her job, or both. If this kind of service is the norm here definitely go somewhere else. There are way too many options to deal with this poor of service and attitude and certainly isn’t worth the 30 minute wait time for a...
Read moreWe stopped here on the way back from Cocodrie and it was not worth going out of our way. It looks SO nice inside, all newly renovated. I should have known to go elsewhere when there was not another soul in the restaurant and one car in drive-thru on a Sunday. They basically argued over who had to take my order when the manager came out the back. She didn't so much as say hi, can I help you , what would you like to order, nothing. Like she literally just stood there and looked at me. I placed my order and go out to my car and start divying up the food and I'm missing stuff. My dad said to go back in, but it was the last thing in the world I wanted to do so I just went without. Nothing was hot, just lukewarm. We passed a McDonald's, Burger King, and a Popeyes to go here. We definitely won't make that...
Read moreI haven’t been to this location for over a year because of poor service and employees with bad attitudes. I went there today in hopes that all of that changed but I was wrong. The restaurant was practically empty, there were at least 4 employees that I saw including what I thought was a manager working. I ordered the Cobb salad and a drink, the manager seemed snippy and irritated that I said I had a coupon and wanted to scan my app for points, she scanned my app then she said it didn’t work (shocker) so I asked for receipt,I took my food and sat down. After a few bites of the salad it tasted like the lettuce was freezer burned and even with the dressing had a very bland flavor and soggy texture. I ate half, got up and threw the rest in the...
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