Lake Houston Brewery — Restaurant in Houston

We were a party of four. We were greeted and seated immediately. I have to remind myself this place is a beer joint not a restaurant but since we do not drink alcohol we were hoping for good food. There were many tables that were filthy and no one ever made an effort to wipe them down. Again I remind myself "not a restaurant " .

After five minutes a female server came to us to say our server was busy with other customers but would be with us shortly. After another five minutes, "Nate" finally shows up to take our drink and appetizer order - 2 sweet teas, 1 unsweet tea, and a water, and 2 appetizers, 5 minutes later he shows up with 3 unsweet teas and a water, (all of which had been sitting long enough for ice to almost completely melted) he put artificial sweetener on the table saying they were out of sweet tea, instead of offering something different to drink. While we had him at our table we placed our food order... after another twenty minutes he stops by to see how we are doing. We asked where our appetizers were and he gets the "deer caught in headlights" look and says the ticket didn't print. And tells us he's a poor college student... not sure how this relates to "I didn't put in your order" but that's what I heard from his response. After 10 more minutes our food came out. Daughter- in -love's salad was passable, the men's seafood was still warm but not necessarily hot, the old lady's grilled chicken wrap was soggy and sodden. Again we remind ourselves "bar not restaurant " after eating our meal in almost complete darkness under the sickening green glow of the lights from ceiling fans we finally got the attention of "Nate" one more time to ask for our ticket, that took several minutes. We finally got out after almost 2 hours... as we were leaving we saw "Nate", where we can only assume he had been most of the evening, propped up at the hostess stand schmoozing with the "Prince-ess" . Young lady may have been a bit too young for this young man but I am old an cannot speak to the social norms of this day. I feel there was either no manager on duty on a Sunday, or if there were, they didn't care about the customer service.

From this day forward "Nate" will now be known to us as Romeo...

On a plus side, the folks beside us who arrived ten minutes after we arrived, had a female server, there drinks, appetizers, meals and , as an added bonus refills, plus their ticket left 10 minutes before we did. Thank you for taking the time to read this. If you go here for a meal, ask for the female server, that girl was rocking...

The food 8/10 Produce was fresh including fairly red tomatoes and unwilted spring mix lettuce.

Atmosphere 7/10 Lovely waterside locale if you're sitting outside.

Service 2/10 It started with asking our waitress 'do you fry your non shelfish items in the same oil as your shellfish?'. And her response is "we dont fry shellfish we boil it." (Menu calls out fried oysters and fried shrimp). So we have to point this out. And her next answer is "we boil the potatoes seperately". And we ask " do you fry your potatoes seperately". She says "we dont fry potatoes". And i say look. "Im allergic to shellfish and im trying to avoid a contact allergen. Maybe you can just let your manager know to stop by". And she reasserts. "We dont fry any potatoes we boil them.". Me "there are french fries on your menu. Can i eat the french fries if im allergic to shellfish". Waitress "no".

It took an act of congress. Our next step was my soy allergy. We didnt trust her very well so my husband started harrassing the bartender for info. We found all dressings have soybean oil. But they did have olive oil and vinegar. So when we order lunch i ask the waitress to notate a shellfish allergy. To sub grilled onions on my burger. And to be extra sure it's the olive oil that comes out for the salad with the vinegar. She doesnt repeat the allergy info. And no manager arrives to discuss it. Food is delivered by waitress not manaher ir kitchen staff. And there's no mention of the allergy again which is in contrast with most restaurants allergy practices.

My burger arrives it's very pretty. It has raw onions vs grilled and i have white distilled vinegar delivered with my salad. I just cant even.

4 of the 7 ppl at the table were not delivered utensils.

We wind up getting the owner's help and are told white distilled vinegar (legit the stuff we clean with) is all they have. We ask if they have malt vinegar (which some restaurants do for fish and chips) and we're told they do not, that noone really asks for oil and vinegar dressing. So i get lemon wedges. And 5min later without a word when im half through a lemon and oil salad malt vinegar appears on our table. Lol.

Overall the food was great. But the service was such that my hubby was running to the bartender eveey 5 min asking a...

It pains me to rate the food so low, but I am being honest. There is work to be done on the food. I'm pretty easy to please when it comes to tacos, but I couldn't eat 2 of the 3 served. The one I was able to eat the chicken was in huge strips and hard and dry. I got one of each choice of the street tacos...chicken, beef and pulled pork. When they arrived I instantly had dread inside because anyone who knows anything about pulled pork know if the pork is good none to very little is needed of bbq sauce. The taco served was drown in bbq so my immediate response was, "What are you trying to cover up!" My first bite I had a HUGE chunk of fat no meat whatsoever, I politely put it in a napkin and attempted a 2nd bite. Nope, same thing so I took my fork and pushed the "meat" around to discover it was more fat than meat. I love a good piece of fat with flavor, but this was truly inedible. I move on to the beef and wouldn't you know the same thing. Fatty pieces of tough, can't chew chopped up dry beef. One bite and put it down. I was able to eat the chicken taco but definitely not by choice...we were traveling, and I was not about to stop anywhere else before home, nor was I ordering anything else. The menu stated the chicken and beef tacos were served with grilled onion and queso on top, but there was no question and raw onions. I'm allergic to raw onions so I definitely would have stated no onions if the menu was accurate. They were big chunks so I was able to pick them off. The fries served are unique and trendy, but they are big huge spirals that end up being cold by time served, and I suspect it's because so muchof the fry is exposed to air. The burger patties are overcooked and not appetizing. They are thick and not a pleasant flavor. The wait staff are great and attentive. The live music was awesome, and I would go back for the guy they had that night. The atmosphere is great but as you go to the bathroom there is a smell in the air, perhaps they had water issue or something..no biggie not near eating area. I will give them another try after some time for them to work the kinks out. I won't order my favorite, tacos, again, that shipped sailed there. It's pretty hard to mess up tacos, so they need to tweak what they are...