Subway — Restaurant in Houston

At the end of the winter storm passed, my power is out busted water pipes I had to get some food. This subway in my neighborhood was open. I went and not many people waiting so I got in line. I watched the woman behind the counter making orders and the customer was talking to the employee. I watched the customer leave and drive off! I continued watching. The next couple in line stepped up and the employee NEVER raised her head and kept making other orders (doordash/uber) I have worked in the food services and a customer waiting in person needs to be addressed first. I asked the employee if she was taking orders from the customers in line? she said yes she was attending to both! The couple walked by me and out the door! I simply replied to she No, no your not taking care of both! And I walked out! Went to the next subway close by and was treated with respect...

I have never had an associate try to charge for bacon when bacon comes on the sandwich. The only thing I changed on the sandwich was the cheese. Then the woman said she would have to see about the veggies if I was changing them. I've had the experience I had with any other employee there. She was building my sandwich and when I told her I didn't want it she took all of the meats off, placed them back in the bins and put the bread back in the warmer. Can you say cross contamination. Please watch out dealing with this location. She wanted to blame everything on the teenagers and said they were doing things wrong. No you're...

Ordered an Uber eats order at 9:30 PM, the store closes at 10:00 PM and my order gets canceled as soon as it goes in. I work at a fast food restaurant and we are supposed to take Uber orders in until 5 minutes before closing. Very unprofessional to just cancel an order because they don’t want to do it. It’s just a sandwich everything is already done. All you have to do is put everything on the bread and wrap it up, that’s all. Never ordering from this location again. Hope this helps anyone trying to get an Uber order from...