Subway — Restaurant in Huntersville

Just got a terrible experience in this location, what’s happening with subway in this location; Subway has great sandwiches but horrible customer service; it’s like we got there to take food for free and they are acting like they’re doing a favor to the customer. The punk girl behind the line has a very bad attitude; it’s like she don’t want to be there, fine look for another job if customers irritated you. But you cannot work in a place with customers if you aré incapable of at least greets and smile to the people. This girl is in the wrong place, Subway have to be more cautious when they are hiring people. At the end The line servers are the face of the brand and subjects like this punk girl will give you a terrible image. She made my food horribly, with a very bad presentation, she didn’t thanks my visit or ask me if I need something else, she almost thought the change in my face in turn around giving me her...

I have been going to this Subway for a vey long time, but today I was very disappointed in the Manager. She had an older male customer before me and he was very rude to her in my eyes. I greet her with a happy smile and asking about her day and so on. This time when I order my sandwich she didn’t do my sandwich right and even when I told her that I didn’t want my sandwich that way she just ignored me. She has never treated me this way but I tried to understand how she felt but I didn’t deserve what she did to me or my sandwich. You need to be professional at all times, but I do know that it is a hard task when someone is rude. I won’t be back for awhile, because I didn’t deserve the service...

The staff was nice but they were not readily knowledgeable about any of our questions pertaining to kids meals. They were completely out of stock of all the typical kids drinks/snack so we were able to substitute with drinks from the cooler and chips. That was fine and all but of the few things they had in the cooler, they were hot, as in the cooler was not working. So we then had to ask for cups for the fountain and were limited to water and lemonade, as our kids do not drink pop. Unless things had changed, our kids meals have always been provided in a tote of some sort. We were just handed the sandwiches. Not sure what's going on here. It was our first and last visit to...