Pizza Hut — Restaurant in Huntington Park

I called the Pizza Hut located at 3176 Florance Ave in Huntington Park CA 90255, and I was told to wait on hold but before I was able to say ok I was placed on hold. I waited for a while for almost an hour. I called back, and I was put on hold without a greeting. I thought to my self well they might be busy, but their horrible customer service is inexcusable. I decided to call my next closes Pizza Hut, and I was told that there not able to deliver to my residence that I had to call the Pizza Hut near my home for pizza delivery. I advise the gentleman that I called twice and put on hold. The gentleman adive his location was not able to deliver to me. So I ended up calling a different Pizza Hut to place my order because, at this time, I was not feeling comfortable that my food would be made right. I ended up ordering and picking up my pizza from a different location. I have to say that this was not a pleasant experience.

I decided to give the only Pizza Hut that’s able to deliver to my home a try after the female supervisor had called me and apologized for the horrible experience I received the first time. When I called the the only Pizza Hut that delivers to my home again at 3176 Florence Ave Huntington Park CA they straight put me on hold with out asking. I guess the employees are higher than the supervisor and get to do there on thing. I decided to call a different Pizza Hut and ask if I had credit that the female supervisor at the Pizza Hut at 3176 Florence in Huntington Park offered me as and apology the first time and I was told I had no credit. Now I seen everything. Pizza Hut values and service have gone down. I’m sorry to say Pizza Hut but good luck treating your local...

Not sure whats going on in this location. I wish I could give you negative stars. I called and someone put me on hold without a word, i thought something was wrong. I called back 5 times, same results. Finally I waited patiently on the phone the sixth try. Some voice recorded machine came out and repeated the same thing over and over. I hung up and called another 6 times, I knew someone would eventually get tired of the phone going off and puting me on hold with no word. Finally a young lady answered and asked if I can hold on. I mean a little ridiculous I would say. This is bad customer service if you ask me. 10/5/18 I think retraining is needed it...

I placed an order through Uber eats, the restaurant forgot to include some items in my order. I called Uber eats but unfortunately they do not give refunds for certain restaurants. I called the restaurant directly to see if they could fix it for me because they’re the ones that made the mistake, the girl that answered was extremely rude to me. She didn’t even want to give me her name, and what I insisted she hung up on me. How can a store be so rude when they’re the ones that made the mistake. Any professional restaurant will always try to fix the problem with kindness and respect. Never ordering from this...