So, after driving for a couple of hours, I was hungry and had to use the bathroom. After crossing the Ohio Bridge, we saw a Taco Bell on Washington Ave in Huntington WV. I went in to use the restroom, wash my hands, and then eat a big meal. As I approached the bathroom, I saw those pesky push button password locks on the doors. I went to the counter and asked urgently for the combo. The girl told me I had to make a food purchase before I could use the bathroom. I informed the girl that I was there to eat, but that I urgently had to use the restroom and wash my hands, but I would be ordering. She refused to give me the code unless I placed and paid for a food order. I was flabbergasted. Now I was well dressed, and didn't look like some bum, if that was their problem. I asked for a manager, and she smiled, exposing a lack of teeth and a small beard, telling me I had to place an order. Frustrated and feeling a small trickle going down my leg, I turned to the kiosk to start my order when another customer informed the manager that he placed a food order and wanted the bathroom code. She then whispered it to him. He told me the code, and I was off. THANK GOODNESS FOR THAT KIND GENTLEMAN. After using the bathroom, I placed my order, which that manager insisted on making. I watched her like a hawk. The food was fine, but it will be a long time before I go to a...
Read moreLauren P gave me the wrong order entirely and I did not discovered this until after my 20 minute drive back home. I called the store, asked the manager if she could refund my order since I didn’t get any of the food I ordered, and that the food that was given to me was not salvageable for me or my children who are picky eaters. She told me that if I did not make the 40 minute round trip that it’s on me and that there was nothing further she could do. Please note when I told her I couldn’t do that because I have to get my kids fed, bathed and in bed she basically victim blames me and would not give her name once I told her that I can only leave a poor review of my treatment. I am a disabled Marine Corps veteran and a single father of two very young children and I am on a fixed income. Going out to have fast food is a luxury we only get to enjoy once or twice a month. If you choose to go here after reading this review please check your food before...
Read moreIf you walk in to place a order you have to use the kiosk. No One ever knows how to operate the ordering system that's why they make you do it because they are idiots they have no training on how to use the computer. If I go in and place an order I might as well go make my order too because I know what I want and I know how to do it so it's telling me that everybody behind the counter doesn't even know what they're doing so I will never go back to this place because they are lazy people they need to train them how to use the computer and take orders I know it's hard for a lot of West Virginia's to not know how to count money even though the computer will do it for you but still you need to learn how to use the damn computer plain and simple Ursula have to do it for you that's what you get paid for do your job burn your job if you can't understand go to McDonald's they...
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