Dear Subway and Lynn specifically,
I want to reach out and apologize for my recent visit.
Asking for a modifier that is offered on your menu board is simply unacceptable. For that, I'm sorry. I'm so fortunate that you did not call the police then and there for such treacherous behavior.
Asking for a glass of water. Unacceptable. The fact that you only rolled your eyes at me in response is something I'm wildly thankful for. I deserved so much worse for such a wildly inconsiderate request on my part. I'm so embarrassed to behave in such a way in public. I can't even imagine what I would have done next without your guidance....Ask to use the restroom? The humanity!!!!!
I want to thank you for giving me a blank stare in response to "thank you". That was simply unacceptable on my part. I'm sorry. I have to remember it's the 21st century and that type of hate speech is no longer acceptable.
Thank you again for reminding me that you can have the most beautiful Subway on the planet. (Seriously, the place looks great!) Nothing will replace great people in...
Read moreVery disappointed as I went in not even quite 9 o'clock yet and all they had was flatbread and the girl told me oh well that's all I have didn't seem to really care and the store doesn't close till 10 so I didn't that's very poor planning on a business not to have bread ready to go till the end of the night and if she threw it away early then that's not very professional of her then she had trouble trying to tell me what the store number was so overall I was very dissatisfied because if I had known that they didn't have any bread I could have gone to the grocery store here in town but now I can't because they're closed and if I want anything to eat I'll have to drive out of town to...
Read moreMade a pickup order on the app on 6/14/2024. Ordered 4 foot long subs, received a call to be advised they were out of steak and pepper jack cheese. This was half my order. I requested to cancel my order. I have now called twice regarding the refund I still have not received as of 7/11/2024. The person I spoke with on the phone stated they were a manager. When I called the second time I spoke with the same manager, she however did not take any of my Information but stated she would look into the missing refund. Not at all impressed with the customer...
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