MORE LIKE URBAN FLUXE CAFE .. Warning this is CAFE not a restaurant!!! I ordered the little chicken sliders and I’m highly disappointed at the fact that my chicken was frozen Tyson chicken tenders … my gf got wings they were rubbery and not appealing at all . Not sure how you burn chicken in a AIR FRYER.But they did. No refunds or exchanges are expected which is really crazy. Not to mention the customer service sucked. They were all snappy and sarcastic about the Situation and over all just not Helpful towards the customer.
The man forgot to give us our chips when and we went back to tell them the food was nasty and we didn’t receive our stuff the lady asked did we forget them.. and we never even got them. The man then admitted he forgot to give us the chips and the lady didn’t even acknowledge it .. definitely 35.67 down the drain .. The Portion size wasn’t even worth it .!!
There was also a another Manger ,that didn’t start until 5:30 .. who offered to go make the same frozen food .. as if it wasn’t gonna still be frozen …
The initial guy who took our order awkwardly asked us ti take a number and go wait on our food across the room ..after we asked him was the food frozen . Like be for real.
The lady did offer us ice cream.. but we declined because we came for food . They could have at least made us a fresh dish and took our food and gave it to some one in need . As it was never even touched…
Over all -0/10
WOULD NOT RECOMMEND FOOD
SIDE NOTE THIS WAS AN HONEST OPINION OF THE ESTABLISHMENT. I see which ever one of y’all funny sarcastic a** replied didn’t deny being rude and snappy ! But I hope that y’all business flourishes !! Now you have a...
Read moreThis place is a breath of fresh air for the neighborhood! Urban Luxe isn't just a cafe, it's a whole vibe. The staff is incredibly friendly and helpful, always going the extra mile to make you feel welcome.
Here's what makes Urban Luxe a 5-star experience:
🎤 Entertainment Galore: They have something going on almost every night! From live music to open mic nights, comedy shows, and even game nights, there's something for everyone. It's a great way to unwind after work and discover local talent.
🍨 Coffee & Ice Cream Dreams: Their coffee is top-notch, perfect for a morning pick-me-up. But the real star is their hand-packed ice cream. Delicious and unique flavors - you won't find anything like it anywhere else!
🪅 Hidden Gem Event Space: They have a fantastic event space in the back that's perfect for private parties or gatherings. It's a great option for anyone looking for a unique and fun venue.
Urban Luxe is exactly what this neighborhood needed. It's a place to relax, be entertained, and connect with the community. If you're looking for something new and exciting, definitely check it out! You won't be...
Read moreLuxe Urban Café is a vibrant inner-city poetry and chill spot, perfect for brunches, baby/bridal showers, or any celebration. The ambiance strikes a balance between intimate and lively, making it an ideal location for creating memorable moments.
While their no-cash policy was slightly inconvenient, it worked out seamlessly. I appreciated the modern convenience of ordering directly from the QR code placed on the table, which added a streamlined, tech-savvy touch to the dining experience.
The jerk chicken quesadillas I ordered were flavorful, and the staff was accommodating in providing To-Go containers for both my food and drink, as I had a one-hour commute home. This level of consideration was appreciated.
What truly made the evening unforgettable was the talented and seasoned performers who graced the stage. The cultural richness they brought added depth and meaning to the experience, leaving a lasting impression.
Overall, while there’s room for improvement, Luxe Urban Café is a unique gem worth exploring. My overall...
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