Tonight 12/12/24 i ordered 4 pizzas and some ranch cups. They did show up with 3/4 pizzas so they were missing one, but the store is fairly close and knew they would bring my missing pizza right back. I made a joke saying hey since you forgot a pizza tell your manager to throw in some bread bites haha well i wont go into detail but i was surprised and my son was thrilled with what they re delivered with our missing pizza. Mistakes happen and i think you really can rate a business on how they handle and react to said mistakes. In my personal opinion and experience with this domines I think they have some of the best customer service in the food industry in the valley. Thank you guys for going above and beyond after forgetting one of our pizzas you guys are awesome and we will absolutely be ordering from...
Read moreIt’s literally a hit or miss with these guys! Like for me, it’s super convenient that they finally opened a location in hyrum so I wouldn’t have to drive to Logan. Well, when I order my pizza here, My pizza was drowning in grease.... that’s nasty. Also, one of my pizza tasted super spicy even there there wasn’t anything that would have triggered that. Also, they would occasionally burn my pizza.... the topping that burns, pepperoni is usually burnt as well & doesn’t taste well. Now, when I get a hit; oh my good, the cheese tastes so fast... & the toppings are cooked operately & it’s not being drowned so... I miss that . They also forgot my sauce for my bread bites so... there’s another con for that but oh well. Employees needed to be more interactive. They look that they saw something sad!...
Read moreI had placed my order , they said 25 mins I continued to drive from north logan . I pulled in the drive threw pick up window.. every worker saw me ... no one acknowledged we were even here , knocked on window . Ignored. Honked horn multiple times . Still ignored . I called the store the girl came unpleasantly to assist. Then took my card somewhere else to run it. Kinda sus. Told us two mins . Now have been waiting in drive through pick up window for over 20 mins. Pizza already paid for.. wasn't offered an apology. Or a discount. Im livid . Still waiting on my pizza . I just had foot surgey and it's no weight bearing or I'd be in the store . This is ridiculous. Will not be going to hyrum...
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