Arby's — Restaurant in Indiana

So I drive a truck for living and I stopped at loves to get fuel and thought I may as well get lunch while I'm at it. I ordered a roast beef sandwich and 3 pc tender they had it made pretty quick and was very nice but when I got out to the truck the tenders was real dark looked burnt so I took em back in and the assistant manager when I showed em to her she said it was cuz the oil in the fryer that's all she said so to me I took it as it's old oil that hadn't been changed which is even worse if that's the case I told her I wasn't eating those like that I'd just take my money back then again she was very nice and said she had to get her manager cuz she didn't know how to refund I understand and was patient but then the manager come out and said it was cuz the breading on the tenders which I've never seen Arby's tenders that dark but they get em froze do that didn't make sense at all but they gave me my money back and I left just becareful eating there chicken or anything deep fried apparently they don't change their...

Finally caught them open. I don't know what I was expecting considered the level of employees they have to take

I stopped at a different loves Arby's combo who completely screwed up my order. I stopped here to try to get it fixed.

The manager proceeded to try to give me the blowout and say that I had the wrong kind of receipt, that it would have to say loves at the top like there's, then proceeded to print me a nearly identical receipt with the only difference being the store number. She refused to admit she was wrong and said it didn't match, that they were owned by loves and there was no way to know if the other was. I told her to check the store number and she told me that the store number on the receipt wasn't the correct number

All of this after not giving me points for weeks without notifying me that my card had been deactivated for over 2k worth of...

So , I posted a negative review 2 years ago about this particular spot , but figured it’s been a long while I’ll give it another shot . 🤦‍♂️ Well it’s save to say it was still a mistake . Customer service in this store is SO SAD I understand that right now with everything Going on in this world everyone is dealing with their own things in life . But ! To treat people so disrespectful because you bring back an order that’s incorrect that was over 65$$$$ you can just rightfully bite me ! I will not be returning. It’s pretty ridiculous that after this long you guys STILL haven’t got it together my last review was from over 2...