Amore! Italian Kitchen — Restaurant in Indianapolis

Place used to have a sense of decency. My wife and I have spent a few $1,000 here over the years of ordering for the family.

I placed an order(4/29/22) which should have contained gulf shrimp.

Upon opening the container I was greeted with large shrimp at best. When I called to share this complaint, the bartender was absolutely rude and hung up the phone.

Candidly, I was firm about the deceitful practice of upcharging customers for more expensive items and swapping them for lesser priced items. Her response - are you done?

I will not patronize this establishment any longer if this customer service is permissible.

The owner's response is a glaring view into why the staff(can only speak for the bartender who took the call) acts in the crass manner it does.

Hiding behind the upset hostess doesn't not nullify the fact that they use inferior ingredients and upcharge for premium products instead; in addition to the rude staff they apparently stand behind.

Furthermore, not one disparaging word was spoken to the hostess. In fact, I explained that I understand she did not prepare this dish, however not at minimum remaking the dish was unacceptable. Her response was I can take your number and alert the owner when he gets in.

I won't speak ill beyond my transparent experience.

This truly wasn't what I was accustomed to, however it spoke volumes for their nonchalant regard for those spending their money there. I was left with the impression that once they have your dollar, it doesn't matter.

Thank you for your response Kevin. I do however find it improper to resort to assumptions and accusations in a public forum so I'll punctuate this review.

My only ask is that you reconsider your approach to how your restaurant serves it patrons.

Best...

I must say it takes a lot for me to rate an establishment this low. Service was almost non existent .It would make sense to know your menu for the evening, especially since the question was about the two soups for the menu that night. She was nice enough to bring a sample which helped. The soup was pleasant.

From there it was downhill. We tried the zucchini boats as an appetizer. Watery and with very little flavor from what should have been a great combination of cheese, sausage and other ingredients. Perhaps sear the zucchini first a suggestion.

I ordered the veal parmigiana and my date the veal saltimbocca .She got one bite in and knew immediately it was just wrong. What was billed as prosciutto looked more like a thick cut pancetta and not in a fresh or healthy state. The layer of grease on her dish also disturbing.

While waiting for her return to the table after immediately exiting, I tried my dish. The cutlet was below average at best but to follow another review here from @Eli Klein, it was the red sauce that was just extremely uninspired and too sweet. Perhaps fresh, but took over what is a meal that relies on both its cutlet, preparation, cheese and sauce. Prego immediately came to mind, if your sauce of choice, you will find it pleasing. For anyone looking for a traditional red sauce, I would suggest something else on the menu.

Amore was kind enough to make things right with regards to my dates meal. My half consumed counterpart just par for course in my journey to explore Italian restaurants in Indy. I was a bit surprised by the response by owner as do believe one should be able to express a view. Never questioned how long a recipe was in place, I just viewed my opinion of...

I quite literally do not write google reviews but the service and food here was that outrageously fantastic that I had to login and write this.

First, our server, Tiffany, was just the most hospitable and kindest person that I have ever had the blessing of meeting. She was so knowledgeable and energetic. She radiated only good energy and vibes it is the type of energy that cannot be faked. She is genuinely such a gem as both a human being and a server.

Second, the food. Oh my goodness. I did not even KNOW that Italian food could taste that good. There's a lot of Italian places out there that I genuinely think are scammy with the price especially with how lacking the flavor is and serving size. This is not one of those places. They give you bread and either salad or soup with an order of the noodles. I got the Roasted Pork Ragu and I think it has become my new obsession. The pork was so soft and tender. The sauce was so packed with flavor and the noodles were cooked to perfection. There was also so much that I had to take the rest home. I also ordered the Tiramisu and it was honestly 10/10. It was easily enough for 2-3 people and it definitely satisfied my sweet tooth. My friend and I also ordered some cocktails and they genuinely did not taste like alcohol (they didn't skimp either) which is a huge win.

Third, the vibes are immaculate. It's such a cute/romantic spot for any intimate occasion whether you're going out with a bunch of friends or going on a date.

This place is such a hidden jewel and it deserves more hype. Definitely going to come...