Hardee’s — Restaurant in Indianola

Thank you, Hardee's staff for making my dog's last meal. I ordered 2 cheeseburgers and a pup cup for my 9 year old black lab, Nakita. They were still on breakfast however they took the time to make fresh cheeseburgers for my companion, and wrote a note with it. I don't care what anyone says negative about this location. You were HUMANS, and gave me and my dog compassion, with genuine care during her last hour with us in this life. You wouldn't even accept my money for the burgers. Thank you. I hope all the people who have reviewed this location negatively over whatever lame junk they had to complain about sees this review. Once again, thank you. You made an incredibly hard day a little lighter on me, and I will always remember that. She also enjoyed trying the chocolates you gave us, for her first and last time. Words cannot truly express the love you showed us...

Terrible service. Ordered my food, and while attempting to pay the older gentleman at the window was very uncaring about his job, and unfriendly. I ignored this, however upon discovering my sandwich was missing the ham (ham,egg, & cheese Frisco) I went back to the window to tell him that it was made incorrectly, which he proceeded to argue with me, until I finally had to speak louder and tell him it was missing the ham. He yanked it out of my hand, walked to the line where the guys were working on other orders, throws the sandwich out of view and says he needs a replacement immediately. He could have been a lot nicer. When he handed the resolved sandwich to me, he just said “here”, and I took it and I said have a good day… Bad day, or bad attitude, either way - he may need to reevaluate his...

Found out I couldn’t substitute fries for onion rings (Which is Okay) so I asked them to take off the meal and just give me onion rings. I pull up to the window and they swipe my card and the receipt says I still paid for the meal so the associate calls the manager over and he is not in a good mood and says what!?! Associate reply’s with what we originally asked for. He says “sure I’ll give them whatever they want”. My order was still wrong with ice in my drink which I request no ice (since I was still paying for I wanted it to be right) and I also didn’t get my fries and cookie with my 5$ all star meal, associate did make me a new drink without ice but they obviously were annoyed with them so I didn’t hassle them to fix the rest of the order because I was done with the terrible...