I.V. Deli Mart — Restaurant in Isla Vista

Yes, the buffalo chicken cheese fries are a staple in IV and IV Deli Mart excels at them.

However, what they do not excel at is customer service. My experience with IV Deli Mart has consisted of, by far, the worst HORRIBLE EXPERIENCE OF CUSTOMER SERVICE.

On my recent delivery order, everything seemed to be going well until I inquired TWICE about where my order was (1.5 hours after placing and then 2.5 hours after placing). Then, when told that my order was "on it's way," it simply never arrived. The next day, I called to inform them that my food never arrived and they tried to put the blame on ME for "not picking up my phone" when I have no record of any calls being made to me. They made a big deal of not believing my story and that the food was recorded as "delivered" but I persisted because I refuse to waste $30 with nothing to show for it. Then, when they called me back, the guy on the phone admitted to none of the delivery drivers actually picking up my order to deliver it (therefore, it being THEIR FAULT) and coldly offered to have them remake/resend the order but didn't offer an apology for blatantly blaming me for a mistake made by their establishment.

Then, if that wasn't enough, when my food was delivered, the man who delivered it tried to blame ME for "not picking up my phone" and I explained that I was never contacted and he said that he had "proof that he called [me] 10 times and texted [me] twice" but neglected to show me said proof. Obviously, there is some SERIOUS lack of communication going on at IV Deli Mart and some SERIOUS need for customer service training.

Sure the food is nice when you're drunk but it is worth being treated like less than a human being?

I may be a college student but I'm...

When you come to the quaint beachside village of Isla Vista, you expect the flavors of fresh ceviche, an ice cold chelada, and the sweet nectar of tropical fruits. I.V. Deli Mart takes its own neomodernpostclassicalabstractionist culinary spin on what flavors flourish best under the salty Pacific sun. Unequivocally, the crown jewel of the deli mart is a sandwich thoughtfully-named the “Fat Gaucho.” 12 inches of finely-cured pastrami, intricately-breaded sticks of mozzarella, the timelessness of southern buttermilk-fried free range chicken, crispy pommes frites, and gloriously caramelized onions blend into a transcendent celebration of flavor. While the whispers of gulls and waves remind you of your Pacific proximity, the air of the Fat Gaucho will transport to you to a cookout with family and friends under a rain of golden leaves on a southern Autumn evening. I write this moments after savoring the final warm bite of a F.G., basking in an everlasting...

They are too expensive for their shot food

I tried the King Size Frie with Bacon I Tried the wing with manyo habanero sauce I tried the chicken teriyaki bowl with white rice and vegetables

After a couple bites I spit all my meal attempts into the trash

The fries were bland, had no flavor and fat chewy The wings were nearly burnt and too crunchy. I had to bite down hard to peel the skin off the bone. The chicken underneath was hard to pull off the bone The teriyaki chicken did not have enough sauce thus making them taste dry. They were also too salty.

I tried 3 different menu options All with the same result The food ends up in the trash and I ended spending too much money

After my first attempt to my meal, I then have to spend MORE money else where for quality food

Never eating at...