Hana Kitchen - Isla Vista — Restaurant in Isla Vista

My experience was the opposite of some other reviewers. The young woman serving was pleasant and helpful. But the food was not to my liking.

I asked if there were any choices that would avoid a lot of fat. She said that the beef is boiled so that would be a bad choice. And the chicken meat is from a fatty part of the chicken.

So, I opted for the vegan version. The vegan "chicken" managed to have the flavor and consistency of chicken fat! The only way I could eat it was to remind myself that it is really just tofu with that horrid texture.

The vegetables were mostly just overcooked cabbage. No broccoli or any other tasty vegetables. Under that was white rice.

If you are desperate for food in Isla Vista you might be OK eating here. Right now many of the restaurants are closed so I was desperate for something new.

I will add that as I was leaving a young man sat with his butt on the table where I had just been eating. I seriously doubt that there was anyone to wipe the table down after he left. I did not count that in my rating, but it was a...

Will never order online for delivery again. Placed order through Hana app from IV location and they wait until 10 minutes after the expected delivery time to call to tell me they have cancelled my order and they don’t deliver to my area. Blamed it on some update to their order program. Why wait 30 minutes before telling me you weren’t going to fulfill my order?! They said the food was prepared so now being pregnant, hungry, and irritated my husband offers to drive there to pick up the food. When I went in I was told I had to pay again because they refunded when the cancelled the order. Ok fine whatever. But then to top it all off the food was already cold by the time I got in the car to start eating. Wasted my time and my money for food that has to go in the microwave unless I want to eat room temp chicken. Don’t order from here unless you like eating cold rice. Horrible customer service, will not ever...

Called to see if they do phone orders. They respond with hello. That's not the proper way of customer service you should answer with "Hi thank you for calling Hana's kitchen how may I help you" I even thought I called the wrong number. I showed up and the same lady who answered made the same mistake when someone ese called. I orderd my food, but I realized I didn't have enough money on my card. Fortunately I had a couple dollars on me which would complete the amount. I asked the cashier if I could pay with card and the other half with cash. She refused saying she "doesn't know how to do that". She didn't even bother asking a staff member if they could help her. Please make sure you train your employees correctly because I wouldn't want another customer to have to go through the same. All restaurants wether fast food or not will take half card and half cash. Unnceptabble!! Bad...