Sunrise Diner of Jackson — Restaurant in Jackson Township

First let me mention what we ordered to start this off, my wife and I both ordered the same thing, Western Omelet with cheese hash browns white toast, 2 coffees and a large glass of milk, seems easy. Wife’s coffee was hot, mine wasn’t even close to hot, warm at best, seems impossible but true. Waitress brought milk for coffee that we didn’t ask for instead of large glass of milk, the western omelet was so thin it was like 2 sheets of paper, plus there was no cheese! The toast had literally NO butter what so ever! I suppose you have to specify which potato you want because apparently hash browns and home fries are two different things at this place, I wanted home fries. Waitress never once check in with us, I called her over to get the check and explained my situation, she apologized of course, if you have to apologize to a customer means you didn’t do your job correctly in my world, language barrier maybe? Not paying attention? New to the job? I still gave her a tip, $7.00 because I felt sorry for her on a $37.00 ticket which in my book was only worth $15 at most. Every time we come here it seems the portions get smaller and different (I get the same thing for breakfast most of the time), the cook today really knows how to cut back, no butter, no cheese, barely toast the bread (electricity) and one warm coffee. There version of biscuits and gravy isn’t what it’s supposed to be by far either, 2 tablespoons of gravy at most on what looked like a English muffin with a small piece of sausage, just saying. Not going here again even though it’s real close to home, Sandy’s cozy corner in Lakehurst next time!! The food and the sausage gravy with biscuits is...

Was looking forward to having a good diner on the other side of Jackson but it's sad to say my family did not enjoy the diner. It lacks good customer service, food quality and overall that diner experience. We sat down and did not receive napkins and utensils until our food was already sitting on the table for 2 minutes. The one woman (not our waitress) that came over to our table a few times to chit chat, couldn't even supply us our utensils seeing that we did not have them nor place mats. There were other waitresses or workers just sitting at the counter on there phones, when there are things customers need, should have helped fellow waiters to make sure all customers were satisfied. I had to get up several times just to get my son a water, get my husband sugar and get myself splenda. When you see customers sitting at the table not eating you should always see if they need boxes, since 2 of us did not finish and had full plates of food still. We recieved our check only a few minutes after we got our food, to me that is rushing it. And $50 for the quality of our meals was not helping our experience. Unfortunately i feel young adults lack in customer service these days. Im only writing this review in hopes they read it and can improve in the areas i felt they lacked. I always hope for new businesses to succeed and if early on have issues, are able to fix them. I know the women next to us were there for the second time and had great food the first time but did not enjoy their food the second time. Not sure if its the chef but food quality can definitely be improved. Good luck to the owners of...

It only takes one really bad experience to make you want to avoid a place. I’ve been taking my son here for breakfast on Saturday morning before his Tae Kwan Do class for a couple years now. Today didn’t go as well as it usually does. We Got there at 0915And were seated right ahead of an elderly couple who were at the table next to us. They were served their order at about 0930. At 0940 I started waiving at our waitress who was gazing off into space in our direction and then helping a table closer to her. After 10 min on this the couple next to us had finished their breakfast and I grabbed a different waitress for help who just asked who our waitress was, so I told her. At 1055ish our waitress comes out with our food, which we had no time to eat now so I asked her for to go boxes and she took our food (I’d have preferred to box it myself at this point) in back to box it. She came out at 1005 (start time for my son’s class) with the food and not the bill. I again asked for the bill and she finally brought it over a few minutes after that. I paid $41 for what amounted to a glass of milk for my son and a glass of coke for me. We left and I got my son to class 10 min late. I really HATE to be late to anything. Based on past experience we had plenty of time to sit down and heat before his class. Lesson learned. Not saying I’ll never go there again, everyone has a bad day. But if I have somewhere to be I probably will not go here to eat before th...