Tried calling multiple times between 8:00 am and 8:30 am to order a box of joe, not once did anyone pick up the phone. Went to their shop to oreder there and wait until it was done. When I ordered the young lady paused then decided that you need to order the box of joe a day ahead of time. Now this doesn't make any sense, not only have I purchased this many times in the past but what possible value is there in a 24hr notice. I asked the young lady when they had changed to a 24hr notice she told me that she'd been working there for 5 years and it had always been that way. She restated the she was not going to make the coffee. I went to Panera Bread right down the road and got exactly what I wanted. Turns out I should thank Cups, I found a higher quality, lower priced coffee because of their poor customer service. Thank you for helping me to find a better place for...
Read moreI stopped by this bar in Jackson and it turned out to be such a pleasant surprise. I ordered a coffee and a slice of banana cake—both were excellent. The coffee was rich and comforting, and the banana cake was soft, moist, and full of flavor, the kind you remember long after.
When I visited, the bar was almost empty, which made the atmosphere calm, cozy, and perfect for a quiet break. It felt like my own little hideaway in the middle of the city.
And here’s the part that made it truly unforgettable: my cards didn’t work that day, and yet I still walked out without paying. Instead of making it awkward, the staff handled it with kindness and understanding. That personal touch turned an already good stop into an experience I’ll always remember.
If you’re ever in Jackson, I highly recommend stopping by—you’ll feel...
Read moreThis is a great, peaceful coffee shop. Easily accessible on a frontage road, I was surprised that this Cups location doesn’t stay packed. Most of the people who come in are professional/graduate students or young professionals looking for a quiet place to work, so the noise level stays low. The music isn’t overbearing, and don’t let me forget about the business itself: coffee! The coffee is tasty with Mississippi-roasted fresh beans. They have a variety of brews each day including (but not limited to) dark, medium, flavored, and cold. The teas are fantastic as well. I suggest getting some local honey added for a little sweet...
Read more