Joe's Snack Bar — Restaurant in Jericho

This was our first time visiting, and unfortunately, it was a very disappointing experience.

While the staff appeared friendly and provided decent customer service, it seemed they were overwhelmed—likely due to the volume of online orders. When we arrived, only one customer was ahead of us, yet we waited 46 minutes for our food. They received theirs around the 40-minute mark.

We placed our order at 7:10 PM and didn’t receive our food until 7:56 PM. For six food items and three drinks, the total was approximately $56.

Here’s a breakdown of what we ordered: • Fries (2 orders) – The only item we enjoyed. A bit salty, but otherwise good. (7/10) • Hot Dog – Lacked grill marks, was slightly cold, and had a slice of cheese melted over it. (1/10) • Pizza Rolls – Very dry and lacked flavor. (1/10) • Cheesesteak – Small portion, dry and chewy meat, with a slice of cheese on top. Disappointing for the price. (2/10) • Double Bacon Cheeseburger – Thin, dry patties. Bacon and pickles were the only redeeming parts. (2/10) • Sodas – Ordered Pepsi, but it tasted flat and overly syrupy—definitely not Pepsi.

To be fair, it was 89 degrees outside, so that may have contributed to the situation. That said, the food quality and wait time didn’t justify the cost, and we won’t...

Bought a large creamee, it looked like the size of a baby creamee. I asked if they got my order right and they said it was a large. I paid $4.36 for a baby creamee. I called and complained as I’ve been eating there since little and never have gotten a creamee so small that was supposed to be a large. Employe said come back and we will fix it. I go to window and owner said who said they were giving you another creamee, that was a large. I said are you kidding me and she said if you don’t like it go elsewhere. Guess what I definitely will go elsewhere as I vote with my money!!!! Very rude and arrogant tone. Whatever happened to good...

Glad my Grandfather isn’t around to see how this place turned out. He used to LOVE coming here.

Food was less than mediocre and the service lack luster to start. Deciding factor to NEVER come back was when the owner felt the need to come ask me if there was a reason I wanted the Michigan sauce on the side. She clearly didn’t like my response of “yeah, so the bun isn’t so soggy when I eat it”. Her response “Whatever, it just makes it harder”.

Makes it harder to get good ratings and return business when you’re nasty to your customers. So I guess she wasn’t...