The waitress who is apparently the owners wife was very rude. Huffing and puffing when you ask her for a water etc. Tried to pad our bill by $40. So we gave her a 15% tip. She then came outside and screamed at us!
Katrina told us”If we can’t afford to tip, then never come back!!” I’ve never been banned from a restaurant before, but I always thought you get banned for doing something more noteworthy than leaving a 15% tip for a rude server who was the owner. Don’t know why the owner is collecting tips anyways. Those should be going to the waitresses and waiters who are probably getting paid scraps.
We then called the restaurant and wanted to speak to her. I wanted to explain to her that she was rude and that was the reason for the tip. She didn’t let us speak and told us to never come back and to go to Denny’s. Which to be honest is very sound advice! The food is actually better! Silver lining is if you do go there, she will tell you where to get better food. So, we are banned…
Little does she know, after tasting their tough, rough, unseasoned chicken, flavorless pasta, and hard stale cappellettis I had no plans of ever returning. They must be really hurting if they feel they need to pad bills as well. The BBB probably needs to be alerted.
Anyways, save yourself the trouble and go up the road to Rossi’s. Their food is superb, the restaurant is gorgeous, and their service is alway excellent. They always get 20%...
Read moreAWFUL And HORRIBLE!!! Don't know how the food is.... Never got the chance.. because of the Extremely Rude Hostess/Bartender!!!... We heard from someone this is a very nice restaurant, so we decided to give it a try...on a Sat Evening I walked in with my family (a party of six).. we said hello would like to get a table... A woman standing at the end of the bar asked us if we had a reservation and we told her no... She said word for word... YOU PEOPLE NEED TO LEAVE NOW....YOU NEED A RESERVATION (she then chuckled with a snotty sarcastic voice) I CAN'T BELIEVE YOU EXPECT TO COME IN HERE ,WITH ALL OF YOU AND GET A TABLE ON A SATURDAY NIGHT... Didn't even get a chance to say we were sorry .we didn't know ..that was very rude ignorant and unprofessional.. how are we supposed to know .we were just trying a new restaurant .That was very ignorant and we will NEVER Step foot in this Estabishment.. she could have been nice a lot about it and said I'm sorry you need a reservation and we have nothing available .... that would have been the more professional way to...
Read moreAbsolutely disgusted with our New Year’s Eve dinner. What we thought was a good night, minus the huffing and puffing about me and my boyfriend drinking water, ended with our waitress over-charging our bill by $40. After we caught on and questioned it, she said it was not intentional and redid it for the correct total. Ignoring that, the bill was $119 and we left a 15% tip. The waitress proceeded to rudely say to a coworker as we left, “Are you kidding me, a 15% tip!?!?” We left, and she proceeded to come OUTSIDE and yell at us saying, “IF YOU CAN’T AFFORD TO COME OUT TO EAT DON’T COME!” I’m absolutely appalled at the behavior of this establishment and will NEVER be coming back. What an absolute disgrace… I worked in a restaurant for 3 years and never experienced or witnessed such disrespect. My mom later called to complain to the owner, and the waitress was the OWNER’S wife. She said to never set foot on her property and if we want water to go to Denny’s. Insane! I hope she finds the mental help she...
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