We have been regular customers for a few years, it's been our go to place. For being regulars you would expect more. A few orders back we had 2pies and wings delivered. Instead of two large plain we received one large plain and a medium pizza. No one in my house would eat the mushrooms. I called, the girl put the owner on the phone I explained we had to leave in a short time for my daughters rehearsal, he demanded I not leave my house someone was coming to pick up that mushroom pizza. Eww gross right? I told him I need to leave, asked can you just credit me for next time? Annoyed at me for needing to leave he argued with me and replied I guess I'm gonna have to make another mushroom...gee buddy I guess so, would anyone want a pizza that was already delivered to someone elses house by accident ? ....fast forward I gave a few weeks of ordering from other places, and then thought you know everyone has a bad day, just let it go. Here we go place an order for delivery was told an hour wait...no big deal it's the weekend I get it. I get a call from my mother, my grandfather is being rushed to the hospital 45minutes away from me, broke both hips and needs to go in for emergency surgery at 90 years old, the doctor told my mom he doesn't believe his heart can handle going under..... so I need to fly hurry up call jessup pizza 20minutes after placing the order...here we go the girl hands the owner the phone he said I can't cancel my order. Okay, fine, I'll be the bigger person and ask how much longer I can't possibly wait another 40minutes or so on food then drive another 45minutes to thr hospital.He said delivery guy is leaving now. Okay so now trying to get my kids ready give it a few no delivery driver, I call back. The girl gives the owner the phone, I again apologized, I'm sorry I can't wait I have a family emergency I have to go. Yet again argued with me the delivery guy he's on his way, no compassion no sincerity...nothing. I hung up on him....how dare you. Getting ready to walk out the door the delivery guy comes I paid for my order, put it in the fridge and flew to be with my grandfather. SHAME ON YOU. I will never ever ever give you another cent. I still can't believe he was arguing with me and raising his voice to me on the phone!...
Read moreI ordered the chicken alfredo and it tasted plain there was no flavor to it at all, when I called and talked to the manager the manager said that his nephew makes that sauce and been doing it for over 30 years, apparently he has never learned how to add onion, garlic, parsley anyting to the Alfredo sauce to make it have a taste, and also the chicken was breaded, true chicken alfredo does not have breaded chicken, which makes me think they order their alfredo and chicken from a big company distributor it's not freshly made, the manager didn't offer to substitute it for anything else or a refund. basically all he was wanting was the money. If the chicken alfredo taste that bad I would hate to see what everything else tasted like, I got a chicken alfredo, mozzarella sticks and it came with a small salad and plain bread, you would think it would come at least garlic bread. it was $27.20 was told it would take about 30 minutes I waited for an hour and 20 minutes before I got my food. so if you want a place that will rip you off for bad food I recommend this restaurant if not go anywhere else because their food sucks I tried eating it and ended up sicker than hell the next morning! Lucky I didn't get any worse than throwing up a couple of times and having diarrhea, they call themselves an Italian restaurant but I guarantee you not a person there is Italian, if they was they would know how to cook Italian food, I am Italian and I know what Italian food should taste like. I'm posting a picture of what I didn't eat, I took maybe four bites and that was all I...
Read moreWe need a negative star rating in the near future.
I would not recommend anything from this haphazard "restaurant"
I just moved to the area from New York and wanted to try this place out with my cousin. They messed up our order and then wanted to charge us again for the correct order. I told them to forget it.
This will be the first and last time I go to this place. You've lost my business forever because you want to charge people for your mistakes. Customer service is important in any business.
The wings, pizza, garlic bread, and cheesy fries were terrible. What a waste of money, food and time! Thank goodness I have a dog.
Coming from someone that was born and raised in the bronx, this is insulting to nyc style pizza. It shocks me that this place is still up and running. I get traumatized everytime i see one of there flyers are in my mailbox.
Luigi's pizza in olyphant or Buona Pizza...
Read more