The Sportsbook — Restaurant in Joliet

On Thursday, October 9, 2025, a group of 10 of us dined here before heading to the casino. Unfortunately, the experience was disappointing from start to finish. The food and service were worse than what you’d expect at a fast food restaurant.

• The bun on my American burger fell apart with the first bite. • Another burger, ordered medium, came out undercooked and bloody. • The sweet potato fries were burnt. • The only dish everyone enjoyed was the fish and chips. Our server, Nicole, was noticeably rude. When we asked to switch one of the appetizers, she snapped, “We need to get organized here.” Someone in our group asked about wing sauces, and instead of helping, she told us to “they are on the menu.” When another guest poured a canned drink into a blue glass, Nicole rudely said, “You can’t do that, it’s for water.”

We understand the restaurant policy of automatically adding gratuity to large parties, but if that’s the case, the service should at least reflect it. Based on this experience, I would never eat...

GOOD and BAD Do NOT get the hot dog tower. Its hotdogs are tiny,a deep red color and just odd. The "buns" are thick, dry, French bread w a tiny pinkie sized hot dog. The sauce is a mustard relish and the fries were very good. We also had the Steak Frite with Brussels sprouts. THAT was one of the STEAK WAS THE BEST STEAKS IVE EVER HAD. Very melt-in-your-mouth. Generously portioned. The Brussels sprouts were undercooked and overly sweet. Server was amazing. Place was packed and lively. Will return. Very cool set up w service to theater type lounge recliners around the perimeter of the restaurant to...

Ate here several times. Wings, nachos, fries etc was all good. Would recommend eating here if you...