Casa Jimenez Mexican Grill — Restaurant in Jurupa Valley

DO NOT COME HERE UNLESS YOU’RE HAPPY WITH MEDIOCRE SERVICE/ FOOD AND IF YOU WANT TO PAY 5% TO USE YOUR DEBIT CARD!!!!!!!!!!!

I have never in my life been to a worse place. I’m not from the area and wanted to bring my sister to have brunch for her birthday as she lives near by.

It took about 15/20 mins before we were able to place our order (the place was not at all busy). She never came back to ask if we needed anything, not even after we received our food.

The server kept calling my son a girl even after being corrected.

I asked her for water 3 times, She never brought it.

There was a blonde hair in my food. I was beyond disgusted. I didn’t even eat my food and I didn’t want to deal with the bullsh!t of complaining and having to beg anyone for anything.

I asked for a box to-go to take my sisters dogs our food so at least it won’t go to waste and the server was literally looking our food up and down to see if we even needed the box.

On top of my horrible service/food, I was charged 5% to use my debit card.

Our bill was $80 for 4 plates incase that helps anyone decide if they want to pay for over priced, lengthy, horrible food/customer service.

I couldn’t even use the bathroom because the toilet was clogged and disgusting.

P.S - The chile rellenos are falsely advertised!!!!!! They’re Anaheim Chile’s not Chiles poblanos!!! It makes a huge difference!!

I left with a horrible stomach ache!!! I would give less than 1 star if I could. I wouldn’t recommend this place to my worse enemy!!! DO...

My brother and I eat here at least twice every week. The service is great, they always make me feel like if I'm home and get us in and out before our lunch hour is over. The owner is nice and he is always ready to assist the cooks or the servers and do whatever it takes to keep us happy. He also makes sure that food is always available and there is never the disapointment of not having our favorite food. The cooks make sure that we receive our food on time to eat it without being rushed and the flavors tell me how much they care and how proud they are about their cooking. The food is great! The servers are excellent, I can place a call and order my food while I'm driving to get here and they make sure that the food is at my favorate table when I arrive. They always remember my choices and I never have to repeat myself, although sometimes they still ask me as a courtesy. They are fluent in Spanish and English which is why they get a lot of customers who speak only English. They are young but know their jobs and menu like a few servers do. I hope you guys come and visit, I'm sure you'll love...

The ppl were nice enuf i suppose but i got a chicken sandwich, that i had to sub a beef patty with, that was an extra charge, it does say substitutions are extra on the menu tho, doesnt make it reasonable. What shoulda been 7$,turned into 10$ sum how. Soggy, MINI BUN, no flavor, tough meat, had to send it back, and it was a to go order! He charged me for a side of chips n salsa n i didnt ask for it. The salsa was horrible and VERY BLAND. Fries were soggy and then they tied the plastic bag! Really! Lets put steaming fries in a bag n close it, what happens ppl? It gets water drops from the steam... Common sense ppl, is not so...