Big T's Bar-B-Q — Restaurant in Kansas City

I wouldn't any give them a one I came early in the morning to get fresh bbq I brought a long ribs burnt ends and fries and a double decker beef sandwich came up to 50 I was it.was.cooli wanted some good.bbq I didn't care how.much it cost I take it straight home make me a plate half of the sandwich 2 ribs and halfof the brunt ends and halfof the fries after I ate that I put the rest in the fridge now just got.thougheatingand my stomachis.feeling weird and I started to feel like I wanted to throw up then hear.comes the stomach hurting then I started to.throw up now I know when food is not ether cook handled or prepared in a sanitary way people get sick I working resturantsand manyy store in food preparation so ita little later ion in thes evening and I like no something is wrong with this food right before I make the decision to call the restaurant Noone picks up so after I throw up I went down there with all the food and I call the guy to the side and told him every since I ate.this food I beenthrowing up and stomach aches his reply was everything was fresh I said sir I don't something is bad so he took the pack of food to the restaurant next door to his supervisor came back with delivery tickets talking about this is when they came Iin and I was like airdo.u think I would comeallthe way down here u.can look on my face that I been throwing up I not lying he said I not saying u lying but I said u know what I know ya was not going to do anything ab but something at from your restaurant was bar and I walk out now this gentlem didn't even try to make right just excuses I have alot of the food left alot and my receipt but so on showing thd3e delivery ticket of when the meat came bit not how it was prepared how was it handled and store and was the the smoker was cleaned we don't know this moral the story is cook your own food restaurant are not loke they used to be everyone trying to make. Buck and not take responsibility when things go wrong or people health and no I didn't come in there yelling I pull the guy to the side and even spoke to home so jo one would here and when he kept.making excuses and showing me delivery tickets loke that justify anything I said I knew ya wasn't going to do anything and took leave not yelling at all no let's make thus right what can I do I am reasonable person I have ate so.e of the food but I had majority of everything I ate a little of each they could had work with me but now I will never return and I will let people know of my experience word of mouth is powerful and I forgot to say this all this justification about fresh meat and there was a tray of meat on a sheet pan on the counter not under no light or cover up just sitting on a sheet pan on the counter when I went in to tell them about the food...

Interestingly the reviews seem to be primarily horrible or great; and the best ones seem to be years ago... Moreover most lengthy reviews have the most details... Will not return & will explain.

Went there a week ago and was about 6th in line. Didn't see a smiling face in the place. In particular the main cook was scowling at best. Waiting for 10 minutes the line barely moved. Commented to guy in front of me that it better be great BBQ because they are S-L-O-W & seemingly angry at the world. Had to leave b4 ordering due to emergency.

Returned 08.11.17. 3 guys in front of me. One in drive-thru. Super slow again to even take the orders.

Not a smiling face in the place except for one tall, very attractive woman with braids. Nice, warm smile & pleasant voice.

Cashier & cook seemed angry at everything & everyone. (Maybe the cook should watch the movie, Como Agua Para Chocolate...) After guys ordered their combo sandwiches & wait 5 minutes, the cook stated there is no pork. Cashier expresses frustration that she wasn't told but no apology is given. (It's just past 11:30 a.m. and they're out of sliced pork for sandwiches...Wow.)

I order rib tips & two beef sandwiches (no pork...) to go. Food comes in a reasonable time. Try my tips & fries in the car. Not bad...

Ask my employees later what they think of the food and one says, "Meh." Told him i had a 3 word review "Never go back."

Food wasn't bad but it was edible and there was no desire to overeat like i usually do with good BBQ. Good smoke flavor to meat but otherwise bland. The most boring sauce I've ever had. Were there sauce options? Don't know; i wasn't asked what sauce i wanted nor did i see on menu. Fries were OK & borderline good.

Place is dimly lit, dirty & a dive; not a good dive. All things considered, not a good $30 spent. With so many great BBQ places in KC (LC's across the street: Better food & friendly people), why settle for something...

I cannot recommend this place. My experience was unpleasant, to say the least.

My wife and I went first to the Blue Ridge location on Sunday at 6pm, thinking they would be open because their website said they would be open until 11. As soon as we pulled up to place an order, we were promptly told they were closed.

We were disappointed, but still wanted to give the place a chance, so we decided to head over to the other location on Blue Parkway. Again the website says they are open until 11 on the weekends and it was close to 7 when we got there. We were able to place our order, but every car after us (at least three I can remember) were ushered away because "we're closed" as one of the employees taking trash out said.

We ordered two burnt ends at first (they didn't have any, so we went with something else), then ordered an Italian turkey sausage with fries, a turkey on bun with fries, a beef on bun with fries, an order of cole slaw, and two onion rings.

After waiting at least a half hour to reach the window, we paid then waited another 10 minutes for our food. They were basically closing up shop at that point, so we assumed they got our order right and left.

When we got home, we were again disappointed. They forgot the beef on bun with fries and one of the orders of onion rings. What we had was okay, but it was by no means worth the wait or the price we paid.

I waited until the next day to call and express my frustration with the service and let them know of the wrong information on the website with regards to their hours in the hopes of reaching a manager. After two tries, I had no such luck--their voicemail box wasn't set up and they didn't answer.

I understand local restaurants are hurting at the moment, and mistakes happen. But I also want an establishment to try to make amends when issues of this magnitude and frequency occur. I try not to give out one star reviews, but Big T's...