Church's Texas Chicken — Restaurant in Kansas City

Visited this location @1:45 pm today. It took the personnel about 10 minutes to ask me what I wanted (even though I was the only 1 in the restaurant). Then just as I was getting ready to order, the churces' employee stopped listening to me, focusing his attention to greeting the drunk who had just walked in. He acted as if he knew him. They started talking about how much he had to drink today. Then some lady drove up asking about some mistake in the order that she had just recieved. Another female churchs employee struck up a conversation with her .. .something about a chicken leg. I assumed she was the manager as she was wearing a badge. She started joking with the customer and basically acting like she could care less about about waiting on customers. One way or another I left. It was clear that these people were not interested in serving customers. I know I'll...

I have a love hate relationship with this location. They offer a 2-4 pm special on the 8 piece. On 3 occasions I have been in the drive thru well before the 4pm cutoff and the line is moving entirely too slow. I even called and told the manager that the line is moving slow and I want to order the special before the cutoff time. Its not my fault they arent moving the line,so not getting my 8 piece for 5.99 was an issue. They could have easily said we will honor the price as a result of your wait but I got the button doesn't work after 4pm excuse. Not good enough; do better. I gave 3 stars because the food is always hot and...

Every time I go to this location I order the same thing and every time I go to this location they leave an item out I never go back for the item gas prices the way they are but today when I order six pies they made me wait a half an hour for those pies and the goof tard comes out to my car and ask me if I'm the order with the pies doesn't put the pies in the bag when I went to go talk to management Santee or whatever his name is Indian looking dude he didn't seem concerned one way or another like when I get off work this is what I want to do for a living come on man I just want what I paid for from the...