Church's Texas Chicken — Restaurant in Kansas City

I ordered from doordash and this store gave my order to somebody who never confirmed the order and never delivered it. When we contacted the store, they said "well, we're not remaking that large of an order. Ok bye" and hung up on us. We called them back and they agreed to remake the order so we drove up there. They were throwing food and cardboard food containers while complaining about the people in drive thru. They were extremely inappropriate. After we stood there listening to them talking about needing to remake our order, they decided not to make it. The guy behind the counter was extremely rude. We asked for the owners number and he rambled off the number faced away from us and we had to ask again bc he wasn't being clear. He got annoyed that we asked and he again said "ok bye" like we were the inconvenience for wanting the food we paid for. Now we have no food we paid for and have to wait the 7-10 business days to...

We ordered a #1 and a #2 and 6 extra biscuits, they handed us the bag and our card; did NOT give us a receipt...when we got home, we had everything except for the 6 extra biscuits. We called to tell them we were missing the biscuits. She “couldn’t” find our order and asked for the order number off the receipt. Told her we were not given a receipt and she kept asking for the order number & told her a third time we weren’t given a receipt. She kept arguing with us on the phone and we ended up saying forget it and ended the call. NOT very friendly or helpful at all. Instead, she was not listening and being VERY argumentative!!! We got nothing resolved and paid for items...

The food is good in all I dont think I have ever had a problem with it and things like that but it is this one problem that I have... that problem is that this one worker she is light skin and mainly has a small bun as her hairstyle. she is so rude and shouldn't be at the window she is the reason I'm giving yall 2 stars she never talks to customers she never smiles she dont do anything she doesn't deserve to be at the window or even have a job there till she check her attitude and fix her self.. that's my complaint you guys should definitely remove her and just stick her to the...