The Dotte Spot Bar & Grill — Restaurant in Kansas City

The bartender was nice enough to pour two different boulevard beers into a tall container, but I didn't expect when I asked for a larger glass to hold them, that it would be a plastic to go cup with a soda cap. Also, there was no ipa to choose from. That's why I had him blend a pale ale and a farmhouse ale. I noticed there was a satellite juke box, so picked a few tunes and told him the place seemed perfect to bring my friends. I suggested I was looking for a bar and grill in my neighborhood that stocked or would stock enough variety of ipa for me to bring my friends regularly to sample different ipas, since we could also eat and listen to music. I asked him if he would be willing to stock a few more choices of ipa so I could bring them soon. He informed me that no he would not. He explained to me that nobody drinks ipa here. He told me that's just a missouri thing, and not leavenworth county anyway definitely not victory hills? It may be a less available in the neighborhood, but several liquor stores carry it and the grocery store across the street has at least half a dozen even if all mainstream. Oh well! Also, patrons complained, so he turned down the juke and the back room had their TV turned up for them. Won't be back even to try their grub. Idiots everywhere that don't value wannabe customers opinions anymore....

After waiting for a half hour for our food to be brought to the table, we asked our server if she knew how long it'd be. She told us the order wasnt placed immediately due to technical issues but it would be out shortly. While waiting for our meals, our server brought the check and let us know they were kind enough to take off the appetizers. The bill was paid, thinking our food would in fact be out shortly. We waited another 15 minutes watching other tables receive their food before we'd had enough and went to complain. The bartender got angry at us since we were upset and she had "apologized three times". We just wanted to leave but they wouldn't void the transaction. Standing at the bar, waiting for our food some more, watching yet more orders go out for other guests, we walked out without our food. I've eaten here once previously and the food was good at a good price, but if that's what they think about customer service, they will never get my business again. Sad a local restaurant can't see the value in...

So first let me start by saying I use to order here all the time but my last experience has me on fire. First I ordered food to go but messed around and forgot my wallet. I tried Apple Pay but the place is out of date. I couldn’t get the order so left. 20 min later someone calls asking me if I’m going to get my order. I’m like yes I was coming back but I’m not gonna get that same order. I guess this pissed her off because she hung up. I called back cause I still wanted to place my order but she hung up again. I went to the place to order while I was there I told the manager or owner about her hanging up being rude and she just say maybe it lost connection. I’m like she lost connection all of sudden 2 times in a roll? Then the chick gives me refried fries and the same egg rolls. Smh. I was so hot I had to get up and leave. Terrible terrible can customer service. I’m assuming they’re family considering how she excuses the bad behavior from the waitress. I’ll never eat there again. The dotte spot in...