Stayed at the resort for 5 nights and gave the restaurant/bar a chance. We never eat at resort restaurants because most time the food is mid (meh). We are foodies, but our expectations are reasonable. We were also drawn in by the live music and hula, which was amazing. Kudos to the performers.
Ordered the spareribs in plum sauce at Shutters. It was NASTY. I think the sauce had turned since there was a heavy vinegar taste and the ribs had been cooked a while before and reheated. I ate one half of the 3 ribs. I ended up having some stomach issues the next morning and I’m confident it was from the ribs.
The comical part was when the server came to clear the table and bring our check she clearly observed the remaining ribs and asked if I didn’t like them. I let her know that something was wrong with them. She replied with “you must not be a plum person” and charged us for the ribs in the end.
This made me laugh and didn’t bother going into more detail with her. Along with this interaction and her lack of engagement throughout the dining area it was clear she was not meant to be in the industry and no conversation is going to fix that. It is sad to still see the impact COVID has left in service industries.
Point is there are a ton of great restaurants in Princeville, Lihue, Wailua, and Poipu. Grab a drink at the bar to enjoy the live music, but go outside the...
Read moreI dined at Shutters Lounge at Outrigger Kauai twice during my stay. The food was good overall, but the cheesecake stood out—easily 5 stars. It’s one of the most unique and possibly the best-tasting cheesecake I’ve ever had. Unfortunately, the service was below average. My first visit had poor service, while the second visit, a takeout experience, was just “mid.” Overall, I’d rate it 3 stars, but since that was one of the best if not the best cheesecake I have ever tried. I have decided on a 4...
Read moreThis bar is inside the resort with a view of the pools and live music. The drinks and appetizers are very reasonably priced during Happy Hour. Staff is very friendly, and one bartender politely pointed out I had ordered the strongest drink on the menu, which, as a petite lady, I do appreciate! It...
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