Renos Roadhouse — Restaurant in Kentucky

So, called and placed an order for a rosebud, steak salad, and caesar salad with salmon added. Lady on the phone said okay, I headed that way. Called and brought my payment in, stood there for about 15 minutes before someone told me it’d still be about another 10, so I went and waited in my car. Got the receipt and saw I was charged $17 for my caesar salad (as a salmon steak order with a $.99 caesar side). For context, a caesar salad by itself is $5. So that’s an up charge of $12. A chicken caesar salad is $11 by itself. This was never mentioned to me on the phone. I ask the lady who brought me my food why it was charged this way, when I expected it to be charged as a caesar salad with an up charge of around $6 or $7 for salmon, perfectly reasonable. Not $12. The lady brings out her manager, who explains the only way she can do it is either as a roadhouse salad ($7) and a salmon steak ($16) and then take away $5, for a total of $23, or as the way she charged it, for a total of $17. I did not have the energy or patience to argue with someone who has that logic, so here is my $17 salad. Sure hope it...

Me and my husband went here today for lunch because I’d never been. They started us out with rolls she brought us 2 rolls and that was it! Most places give you 4 or 5 and then bring more but not here, witch is disappointing because the rolls were the best thing we ate there! We got the chips, cheese and salsa appetizer, the “salsa” was so chunky it was more like Picada Gallo, the chips were SO salty! And some of the chips were soggy! Then we got a full rack of ribs to share and they was completely chard and burnt around the edges, I got mashed potatoes for a side and they were so salty I only had two bites and I love potatoes! But whoever is cooking needs to Lighten up on the salt by a LOT!! Not a good first impression at all and honestly for the price we paid there are so many other options, we’ll probably...

I’ve went to this location multiple times before today and have had nothing but an excellent experience. Today was not the day. The lady at the front desk took my number and told me it would be about 20 minutes although the restaurant was empty. Me and my party went up the road and got a call in about 5 minutes and was told our table was ready. We was there in the matter of 5 minutes to retrieve our table and the girl at the front desk was completely rude. She told us as soon as we walked in the door “ For future reference if you’re not here when you are put on the waiting list then don’t put your name on the wait list, I almost skipped you. I know I told you 20 minutes but you need to be here when I call” THERE WAS NOBODY IN THE RESTAURANT. 10/10 will never eat at this...