Shipwrecks Bar & Grill — Restaurant in Key Largo

If I could give 0 stars I would . Went with my family we are not local . We live in North Florida . Apon arrival we realized parking was packed could not find parking but decided to park on side of the road. Walked in and were told to sit where we want. We seated ourselves and waited about 20 minutes to order drinks at which point we order our children's food to. About 20 minutes later we were brought drinks . Two out of 5 drinks were wrong and waitress forgot one. This place was NOT BUSY . MAYBE 3 TABLES TOTAL INDOOR AND OUTDOOR WERE SEATED . When she brought back the right drinks we ordered fish tacos and a beef short rib over mashed potatoes. Kids got their food at that point. Rock hard stale french fries but hot like they were old and microwaved . And cold but extra greasy grilled cheese. We were served salads with brown lettuce and soggy croutons. Didn't eat waited for our meals for almost a hour and a half . Table who was seated way after us was served before us. They had like 6 people at their table and the waitress brought them two of the same meals we ordered wayyyyy before them. When we finally got out meals , the "ribs" was a tiny piece(maybe 3oz) of a ROAST , very dry , served with literally boxed mashed potatoes (for $25!!!) the fish tacos were rubbery and flavorless , upon eating out meals , we noticed the ceiling was CRAWLING with termites.

The ONLY reason we ate anything was because it was the only food we had all day and were werent wanting to go somewhere else with all the children.

Way to long of a wait , rude service , bad food , a ridiculous price and WRONG FOOD. Inaccurate menu description, NASTY TERMITE INFESTATION. I SHOULD NOT Have paid a dime and I will be reporting this place for health inspection. Each one of us got SEVERE runs on the 7 hours ride back to north Florida and this is the ONLY...

We had some friends visit and we thought we try Shipwrecks for dinner. We've been there before for lunch a couple of times and ordered appetizers and drinks for lunch and it was okay and slow, but we enjoyed the outside and the chance to see the Manitees. We got there at 5PM and was surprised they weren't that busy on Saturday night. I'm thinking good service shouldn't be a problem. Wrong! Took about 15 minutes for someone to show. We asked three times for someone to wipe off the dirty table. Took another 15 minutes. Ordered drinks and appetizers of onion rings that Took a half hour to arrive. Six onion rings bunt to a crisp. Ordered our meals half hour later meals came One Mahi Mahi basket was undercooked dripping with oil and the other basket fried to a crisp. Friend ordered hamburger French fried, got a chicken sandwich with Cole slaw. The waitress took it back and my friend got his hamburger by the time everyone was finished eating. Never got his fries. Place was dirty and Iade a big mistake of using the restroom. Almost lost it in there. Embarrassing taking my friends there. Pushing 70 and this was the worst.I have experienced and We've been to a lot of restaurants. On a good note they comped us the food. Just payed for the drinks that we could never get a refill. Hope this helps the restaurant to get things turned around....

We like most of the experiences we have trying new places to eat. We've visited every state and had fantastic dining and bar experiences in every one of those states. We were hoping to say the same about Shipwrecks because we had heard positive things. Unfortunately that could not have been further from what happened.

We arrived to restaurant less than 20% full, but all the tables with no one at had not been cleared of previous service items. We were met by a staff member who said to sit anywhere and they would be right with us. We chose an outdoor table and cleared enough space on the table for the 2 of us to sit down. We noticed 2 tables around us had menus and appeared to be ready to order. After about 5 minutes one of the tables nearby had there orders taken. The staff member walked by and neither acknowledged us or the remaining service items from the last guests on our table, or the other table wsiting to order. No other orders were taken, food delivered to any tables cleared for the next 20 minutes. We still had a dirty table and no menus at this point, so we decided to cut our losses and moved down the road to another local restaurant /bar where we had a wonderful meal. Had hoped to be reporting the same for Shipwrecks, but there severe shortcomings in customer service prevented us from even getting a look...