This subway IS ABSOLUTELY DISRESPECTFUL! As soon as we got there she gave us a disgusting look. me and my family went today to get a subway at like 2:21pm. We thought it was going to be a normal order. Untill we got this ABSOLUTELY RUDE employee! Her name is Crystal if I don’t get mistaken. We got there and I clearly told her in a nice way “we want 3 subs 2 in half and one 6 inches long” she continued to ask me what I wanted in a really loud and disrespectful way I. Then she made a whole mess on making the subways. So I told her if we could have 1 sub in half. She looked at me like she wanted to kill me, her face turn supper red and her voice became more aggressive and loud. And mind you my family is Hispanic, and idk if she is racist or something. but as soon as a white woman entered the store she immediately changed her mood to happy and welcomed she even slimed at her and apologized because she had to do our subways!. After that the other employee was a little more nicer and she finished our subs. I know we all can have our bad days and we just want to get home. But that’s no excuse to act this way towards people ESPECIALLY IF WE ARE THE COSTUMERS. This is your job, no one forced you to be there! So if you don’t want to be treated like that. I would suggest you to go to...
Read moreOrdered on the app and went to pick it up no problems until I got to work and noticed there were 3 pickles on a footlong sub and NONE of the extra jalapeños that I asked for. I know subway is stingy on their jalapeños so I did ask for extra on the side. They gave me a container with 2 slices of jalapeños in it and absolutely none on the sub. The shredded cheese that was supposed to be on the sub was a mear 20 sprinkles on each half.
I did try calling 3 times but the phone just rings no one ever answered so I left work and walked back over there just to ask for some jalapeños. I got there and the young lady working gave me attitude the entire time saying she "put the jalapeños on the side like I asked" so I asked how many jalapeños are In an extra order which she told me was 8. So I asked for 6 more slices in a cup. She put 1 slice in the cup and put the lid on. Gave me attitude and rolled her eyes again when I said "I'll be needing at least 5 more now" the older lady working finally stepped in and told her to fill the cup up so she added 3 more to it and tossed it on top the counter. I thanked her and she turned and walked away. I wasn't asking for more than I paid for. I was just asking them to do their job. I will not be going...
Read moreA new employee Dwayne working at the kiel location has been very polite and well mannered and always has a positive attitude from the times ive been there since he has started working even with many people in line struggling he kept a good attitude today. me and my girlfriend just visited 20 min ago and she has a food allergy and many places get inconvenienced by this or dont remember and get the order wrong but dwayne said he understood and offered to use fresh veggies that were not touched by other food and already knew to get new gloves and use different knives without us asking after stating the allegy. The other workers have been very understanding too when we come in amd use new supplies that have not be used already on our order when we ask. Many places give dirty looks for asking this or for vegans or food allergies but the new guy dwayne and the other wprkers have made us feel comfortable and have been nice about it i i wou have gave a tip tonight if i didnt just have my card on me. Also you guys should add the tip options on...
Read more