Dunkin' — Restaurant in Kingsland

For the last few months I have had constant issues with this dunkin location. Issues from my coffee tasting like a literal ashtray, to being given a regular coffee when I asked for sugar free (yall could kill someone), receiving the wrong order even after having the order repeated to me correctly on several occasions, always having something messed up or not receiving what was paid for. Not to mention the manager here is very rude and has zero sense of customer service. Not even a "thank you" or "have a great day" Lastly they never toast the bagel when I order a bacon egg and cheese sandwich and when I ask for it be toasted, they burn it and act rudely. I used to feel a sense of comfort going to this location like 5 years ago but I am no longer returning to this location. It is ridiculous just how many negative experiences I have had versus the...

Well Dunkin' donuts always has good coffee, and they definitely have exceptional donuts. Now their customer service reps they need a little touching up, I need to be honest because if I'm not honest how can you grow your company. I have come across so many people with attitudes in that place it's pathetic. And that's not just the one that I am posting on I've experienced this in several of the places. So I don't know if they have some sort of training but the customer is always right no matter what and that is the attitude that we must have if we expect to keep a flow of people coming into our business. Other than that everything was...

i’m from massachusetts so maybe i’m just privileged in knowing what really good dunkins tastes like but after being here for a year i just have to leave a bad review. they’re breakfast sandwiches are so soggy about 95% of the time. the bagels taste raw like they haven’t been toasted, the egg is WET, and the entire sandwich is just cold. it tastes exactly like they premake the sandwiches toss them in the fridge the night before and put them in the microwave for 20 seconds when they’re ordered to save them time. idk what’s going on but it’s just so gross honestly. like why is my...