Ahhh....there were 3 in my party. I used to work at Subway (& hated ut btw 🙄) and when 3 sandwich artists (1 male, 2 females) approached the sandwich building station, after all 3 washed their hands, I spoke up and said, "I'm ready, they are still deciding". The first young lady literally turned and walked away! The 2nd young lady wrestled with getting gloves on. The young man was direct, yet friendly and courteous. He immediately began making my order. He made it perfectly. And did so whilst carrying on pleasant conversation. I openly complimented him on not shirking taking or making my order. I also openly voiced my opinion as to how it made me feel when the first young lady basically refused to wait on me by flat out walking away and to the back. Oh well. I'm just telling it how it was. Maybe that young man will be a positive example to his fellow employees and maybe they'll get ☆☆☆☆☆s next time, or sometime in the future! Remember guys n gals: As a cashier, you have numerous opportunities each day to put a smile on someone's face, even if only for a brief moment. Use that to your advantage and help yourself as well as someone else have a truly...
Read moreThis is probably one of the best Subways in the Kingsport area. They always have fresh lettuce, tomato, onion, etc and the WORKER, yes 1 worker running walk ins, and the drive-thru is very nice and always makes your sub almost perfect. She has had 10 people in the lobby and people in the drive thru and remains so calm and professional. Most people would be freaking out in that type of situation, but she keeps her cool and I promise makes the best Subs. If the people who own this store ever read this review or corporate ever reads this review, then you guys seriously need to get her some help and she would properly be able to do even better for the customers. She has dark hair is all I can say without giving out to much info on her. I believe she works nights because she is always there when I go around 7 or 8 when I get off work. You guys should really give her a bonus or something because she honestly keeps her cool and represents your company so well under so...
Read moreMy experience? No experience. 3:00 p.m. on Saturday, March 8th, 2014. One gentleman leaving. No one in the restaurant other than employees...My 11 year old boy and I wanted a couple of subs...no greeting and waited while one lady thawed out pizzas and the other girl helped. No comment like, "Be with you in a minute" or anything professionally courteous. Waited about 3 minutes and then left. Both of employees did not say one word as we walked out. Making sandwiches is hard, huh? If it wasn't for all the people coming in, you would have an easy job, huh? I called to get the names of franchise owners, all girl would tell me is Stacy and Eric Robert-something. Would not give me a phone number and would not give me manager's name. My advice to you: STAY AWAY FROM THIS LOCATION!! WASTE OF TIME!! YOU...
Read more