Chick-fil-A — Restaurant in Kingsville

DISAPPOINTED! - We were on our way back from an appointment and decided to stop at Chick-fil-A in Kingsville on 09-12-2025 @ 12:51pm. Order Number - 2680500. Wanting to get home we just used the Drive Thru line. The young lady taking the order was very nice and helpful. $27.41 cents later after picking up the 2 chicken sandwiches/fries and drinks my wife noted the Pretzel bun was burned as was part of the chicken. That didn't set well with her. My order came with tomatoes I ordered without, but that may have been a communication issue. No big deal, I just took them off. My deluxe spicy sandwich was barely warm, mostly luke warm. It was burned or black around the edges too!. Overall, the sandwiches did NOT taste good, or at least did not meet the mark of $27 bucks for lunch. I am sure there are ample reasons why, but in the end, you should put out a product like that and serve it to customers. That is NOT how to get/retain customers. We have marked the Kingsville Chick-fil-A off our list, what a shame, but there is a Whataburger and Wendy's basically next door so there are options to explore. All this because attention to detail, serviging sub -par food was done. Would hope going forward, management may take this to heart instead of deflecting and make it...

I ordered delivery to doordash and I have order three waffle fries and they only put two. Very disappointed. After they have stopped gathering themselves, the service hasn't gone down really bad. That's why I don't order any more from Chick-fil-A only once in a while. Every time I order they always forget something. Not worth using the delivery for Chick-fil-A. This has nothing to do...

Chick-fil-A’s chicken sandwich supremacy is well documented. Today I enjoyed the Spicy Deluxe meal with waffle fries, Chick-fil-A Sauce and a diet Lemonade. I went through the drive-thru during peak lunch hours but was still greeted with a smile and cheerful attitude and was on my way in just a few...