Little Caesars Pizza — Restaurant in Kingwood

We are out-of-town-ers. This location’s owners or top management do not train their teams well. The team member working the night of my experience wasn’t allowed to do any transaction other than receiving money. They couldn’t give a refund/partial refund without calling the owner, but the owner didn’t pick up. The program this location issues requires the card used to be present for the refund/partial refund, which is a very common practice. But because the employee working isn’t trained to do other types of transactions, the employee sent us away thinking a refund/partial refund could be done remotely. This resulted in us losing $24.xx. We left the product that was supposed to be refunded like idiots. Just to add, somewhere in a phone conversation the owner said we would get a full refund, ~$81.xx (didn’t happen) and would rudely...

I’ve been eating from this little caesar for around 14 years now, I just started doing online pickup this year. I’ve ordered a total of four times and 2 out of those four times I didn’t get what I ordered, or something was wrong. The one time I ordered and paid for a stuffed pretzel crust which when I obtained, did not have cheese in the crust. This time I ordered a slice n stix combination with bacon and an extra crazy sauce. Upon getting my order I was met with one crazy sauce which I just took and left thinking It’d be fine, but when I got home and opened the box it was just a classic pepperoni. I am incredibly displeased and...

It was about 12 min to closing time and she wouldn't make my pizza she tried saying she was outta dough when it's a pizza store there never out of dough that's common since so I will not b going back there to that Pacific store ever I will go to pizza hut or any other pizza store and CC's pizza but CC's pizza in star city is pay and all u can eat there way better anyways bc if they dont have what u want if they have the materials they will make it for you best place ever I recommend them all day everyday might go there...