10/01/20 What the Heck happened to management/owner that care about the quality of the food they put out and employees trained in service and product quality? Not going to find it here anymore! 3rd disappointing experience in a month. I'll remember to pick up pizza on the way home from town from now on. So, I called in an order, and asked if they still chop the little green onions. The guys says, yes we always do. I said, oh just wondering because last time I got my pizza "which was a few days ago" the green onions were just ripped in half and put on the pizza. So I was just wondering. He said , oh sorry about that, I said ok thanks and we hung up hubby headed to get pizza. Neither one of us was rude at all on the call. Home with the pizza. I unstack them, and lo & behold the TINY amount of little green onions on one of the pizzas is "mostly" chopped. Except for the ones the condescending smart X put on the top of it "after" it was wrapped. 2 of them about 5 inches long.. This was a F 'U to me for asking or saying something. Now you might think it was funny. If it were someone else telling this story I might think, ha little smart X kid. However my family is about to eat the food we just bought from smart X kids. Would you eat that food after that? Couldn't get the...
Read moreWent here to get a pizza for dinner and when I got there I was immediately welcomed and complimented by Israel. He was keeping himself busy by cleaning before I walked in but as soon as I stepped foot inside he was ready to help me. I wasn’t quite sure what I wanted so I asked questions and gave him my preferred pizzas he recommended me a pizza I haven’t tried before so I asked questions and he answered them politely and with an amazing amount of knowledge. When I finally ordered my pizza I told him I was in a bit of a rush, he understood and said he would make it as fast as he could, he did that and it looked amazing by the end of it he did perfectly, I tried to tip him personally but he said he couldn’t take tips and asked me if I would like to put it in the tip jar (I did). He then asked if I would like a sticker ( I have stickers on the back of my phone case) and I said yes. I will definitely go back and ask for Israel to make my pizza again because of his kindness and how he treated me like family while I was in there. I believe that Israel should be givin a raise because of his efficiency, kindness, and overall performance helping me today. I will 100% go here and tell my family to go here again!! Love how well trained they are and how much they care for...
Read moreFood is good. Service not so much. Made an online order, said it would be ready by 5:04. I show up at 5 and there are about 5 people inside waiting and they have 3 people working inside. They said they see my name and they're working on it. So I run down the street to relieve my babysitter and come back 10 minuets later. I check inside periodically to see if there is any change, nothing for me. I ended up waiting an hour in that parking lot. Apparently they didn't plan for the bogo deal. The manager finally shows up and I guess got names of people inside waiting and just started doing their pizzas. I gave up after 2 people that got there after me walked out with their orders.
Then I tried canceling my order. They don't do online cancelations. I walked in and had to ask them to cancel it. They took down my information and said they would take care of it, they didn't. So now I'm having to go thru my credit card company to dispute...
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