I've been coming here for more than a year. Every time I come to the La Crescenta Baja Fresh and it's worse each time. Tonight for an example, I order two pronto chips with dip. The lady who delivered my order to me, Alejandra, refused to give me my second bag of chips like I was trying to get for free when I paid for 2. She actually made me wait to confirm I paid for 2, which I did, making me feel uncomfortable like I was trying to get something for free. The salsa bar was disgusting and hadn't been cleaned or wiped down for hours. And there were more employees then customers. I ordered and paid for extra cheese on my taco and I mentioned I see no extra cheese which I paid for and Alejandro said, " it's there", well it wasn't. I don't recommend this Baja Fresh. I've also previously dined here and the tables and floors were very very dirty. And NOT one employee showed any concern whatsoever. Very...
Read moreOrdered three beef tacos. Got home and found I had 3chicken tacos. Called the restraunt and told them about the problem. The guy that answered told me to drive back to the restaurant the next day to pick up my beef tacos. I went back the next day and told them that the guy the day before said to come back and get my tacos. The manager got an attitude and told me she wasn’t there yesterday and didn’t know anything about it. She started to interrogate me to see if I was trying to scam her. Horrible customer service. Not only did the mess my simple order up, made me drive back to correct their mistake and then got belligerent when I showed up as directed.? They never did apologize for all of my inconvenience, wasted gas and time. I would not recommend this restaurant to...
Read moreAfter a long day of hiking, we visited Baja Fresh in La Crescenta. The owner and staff were very nice and said that they were closing but we had time to eat without an issue.
There was a constant stream of people coming in to pick up their food. I can see why. The staff is welcoming, friendly and the food is delicious. They bought us out extra chips and Salsa and asked a couple of time if we needed anything else.
I spoke with the owner and he shared that they just remodeled (look at the photos). They were doing a law enforcement day to thank the officers and Fire Departments. Love to see business support First Responders.
The sing is new and the entire inside is very clean with plenty of space for large gatherings.
We will come back to visit Baja Fresh...
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