Pretzelmaker — Restaurant in La Crosse

The workers were very slow, not friendly, incompetent and rude. The one employee was very unclean looking as well .. The cashier was very confused and slow when it came time to give me back my change... They messed up my order and when I asked them to fix it ,two of them stood there and looked at me blank for about a minute.. I got a few snotty looks from them as well...They said they didn't mess up my order and didn't want to fix it... They did offer me an extra cup of cheese but that was it...not only that ,but after leaving I found a piece of black hair in my pretzel bites (my hair is blonde ).. What a waste of 23.00 for my kids and I... this is the third time they have been rude and messed up my order. .. My order was just to have parmesan cheese topping and they just put butter on it... I will not return... They can't seem to hire any decent employees with any customer service skills... Very upset and...

Waited in line while worker were taking to one guest ahead of myself ordering one order. Worker talked for almost ten minutes while moving like a turtle. Another worker walks up to the register doesn't say a word than a few minutes goes bye and she takes my order. I tell her my order and she tells me its about 8 to 10minutes for my food. I tell her that'show long I've been standing waiting around doesn't say a word to me does not apologize just keep staring at me. I tell her no thank you and I walk away. What a...

Slow service despite 3 people plus what appeared to be a manager, no rush or pride in the work. The manager just walked out to tell them to do stuff then went in back, couldn't even be bothered to help. One employee was so new they didn't even know how to make anything. And after my food was done they had forgotten to make a other item I had ordered. If I could give 0 stars I would, this location used to be very good, now they are a...