Taco Bell — Restaurant in La Grange

I've already made 2 complaints on the app about the order not being made correctly. I've been refunded twice with the second time a call from I think from the General Manager. Throughout the phone call she excessively repeated how she hated having bad reviews and took them seriously, but going through drive thru today to use my tier rewards and promo code from the previous messed up orders, nothing has changed. They still act like it's a wrestling match with the tacos, and they have the sanity to not give you any napkins, but about 59 packs of sauce nobody asked for! I told the manager I would keep coming back as her calling me showed responsibility, but gosh, just forget it at this point. I will not be making stops here anymore. Also my teen daughter worked here almost a year ago and I see the same employees who she worked with, so this isn't some newbie issues, it's management issues...

Look Honestly my review may be harsh. Frankly I think its the best fast food your finding in Lagrange. But they have one little red head girl there, Zoey I think that is just plain rude, I ate in once and heard her spoutting slurs like some joke. And honestly I was really uncomfortable but I did't want to be a 'Karen' or whatever. And then that same girl was just as snippy and rude today snatching my money and slamming the window all huffy! I mean don't get me wrong everyone has their days but everyone else there has been so nice and it honestly I'm not even comfortable enough to eat in more. Like their were people around. Overall I'm just disapointted nobody has done anything yet. I doubt I'm the only one...

If I could give this a -5 star review I would. I have never been treated to poorly in my life. My order was taken and rushed by YANIRA R., When arriving to the window she caught the worse attitude because we asked which drink was the different one telling us "all of them are the same but one and it's marked other it ain't hard to figure out" the made us pull up and wait 20 minutes while cars just came and went and our order was not complicated. If I could have left I would've but I paid. Fast food workers want $15 an hour but do not give you $15 an hour respect. I'll never come back to this place and YANIRA R needs some sort of...