Church's Texas Chicken — Restaurant in Lafayette

All I can say is absolutely unprofessional. I went through the drive thru and was greeted normally and then followed up with they are out of biscuits, tenders and jalapeños poppers. After hearing that I had to reevaluate my order which then I was rushed by the girl on the intercom. After telling her I needed a second I could hear her making a bunch of disrespectful comments. Even after all that I still proceeded to order the family meal when she cut me off to tell me they had a 15 minute wait on spicy chicken. That's fine, but I asked will I still be charged full price since they do not have any biscuits or would I be given a substitute. She told me nope, I still pay full price with no substitute. So naturally I questioned how that made any since and she got upset and said whatever and that I still had to wait 15 mins for the chicken anyway. I'm not sure what those 2 things had to do with each other but oh well. At this point you will never get my business and now I understand why this location is littered with...

GOOGLE NEEDS TO STOP FORCING A 1 STAR FOR A REVIEW WHEN THE EXPERIENCE DOES NOT DESERVE ANYTHING, LET ALONE A STAR. A THUNBS DOWN👎SHOULD BE ADDED. LIFE IS NOT ALWAYS 🍑!!!

The worst customer service ever! Better yet, allow me to show you what I got!!!

IT TOOK ONE HOUR FOR ME TO RECIEVE THIS SLOP. AFTER THEY THREW ME MY BAG AND SAID IT WAS CLOSED, THEN HURRIEDLY CLOSED AND LOCKED THE WINDOWS ! MY FOOD WAS BURNT AS YOU SEE. MY SIDE ITEMS WERE LESS THAN HALF FULL. I SPENT OVER $40.00.

I TRIED TO CALL BUT THEY WOULD NOT ANSWER THE PHONE. I THEN DIALED TO THE GAS STATION SIDE AND ASKED A CASHIER TO SPEAK TO SOMEONE AND THEY REFUSED TO COME TO THE PHONE.

I CONTACTED CORPORATE SEVERAL TIMES AND STILL NO RESOLUTION. NO ONE CALLED ME BACK AS I WAS PROMISED ON MORE THAN ONE OCCASION.

I CAME TO MY OWN CONCLUSION: TAKE YOUR LOSS THIS TIME BUT NEVER RETURN TO THIS LOCATION. I AM A-OKAY WITH...

Just went to this Church’s location and for starters, I went through the drive through. There was a recording stating that they were closed (which I knew they weren’t because there were people who had just gone through the drive through). So I go inside, while waiting in line, the cashier helped every customer. When it came to me, she said “oh my phone is ringing” & ANSWERS THE PHONE!! All as I’m standing there waiting for her to take my order. She finally stops her phone conversation for a second to ask me what I want. When I told her that I would like a number 3 chicken tenders, she said that their tenders are frozen & they cannot cook any right now. I am very disappointed in the customer service that I received tonight. I left the location to go to a competitor, KFC. I would like for someone to reach out to me to...