Legends Seafood & Steakhouse — Restaurant in Laguna Niguel

Valentine’s Day Experience – Very Disappointing Service

I went to Legends Seafood & Steakhouse on Valentine’s Day, and unfortunately, it was a terrible experience due to the attitude of the older gentleman who greeted us at the front – who I assume was the manager. From the moment we arrived, his demeanor was condescending and unprofessional.

I had no idea the restaurant had two seating sides – one formal and one informal – as this was my first time there. I wanted to sit on the formal side, but he insisted that it “depends on when I made the reservation” to decide where I could sit, which was a complete lie. After I insisted, he begrudgingly seated us, but his attitude was awful from that point forward.

The entire meal was overshadowed by his smart-aleck remarks. When we ordered drinks, he sarcastically laughed and mocked me about not ordering a bottle of champagne and just ordering ice tea . Then, while seating us at a corner table (where I chose to sit close to my husband), he proceeded to make snide comments about how the table was positioned for easier service, and that I was in the way. All of this was said with a tone of sarcasm that made me feel like I was being treated like a nuisance, even though I was simply trying to enjoy a meal with my husband.

At one point, I mentioned that I had worked in high-end hospitality at the Ritz, and his response was to get defensive and dismissive. It was clear he didn’t care about providing a positive experience for us. Honestly, the whole interaction left me so frustrated that I nearly walked out – but I didn’t want to leave without paying for the food I already ordered.

This person completely ruined what should have been a special evening. His lack of professionalism and respect made me never want to return to this restaurant. I’ve had much better experiences at other places with far better customer service, and I will definitely be sharing my experience with others. In the fairness to the restaurant the food was excellent and it had wonderful rich flavors, and we had complimentary dessert because I think the person knew that he went too far and tried to...

3/16/2025 Had a wonderful dinner with friends this evening at Legends. We started with drinks and dinner salads. My wife had the filet of sole entree, our friend Julie had the ahi poke, our friend Roc had the pepperoni pizza and I had the lobster enchiladas. Eden was our wonderful server and was kind, attentive and professional. An ice cream treat was brought out for Julie's birthday celebration and I had a cappuccino with Julie having a chocolate martini. Did I mention we started with some great tequilla drinks. So so good. Highly recommended and the ambiance and view are both stellar.

2/8/2025 What an amazing dining experience. This place is excellent. Great service, food and ambiance. Eden was our server and was kind and very efficient. We started with Cesar salad and of course our famous Don Julio Blanco with club soda and three limes muddled with mint and our friends had wine and a whisky sour. For dinner my wife had the filet of sole scampi and I had the filet de la casa- filet mignon. Our friends had the salmon and chicken. For dessert we shared the beignets with home made Gelato and a cup of coffee. Everything was wonderful and we so enjoyed our time there. Highly recommended.

Previous visit What a fantastic dining experience. We stopped in and were seated at a nice table in the dining room. Zack was our amazing server and was professional, efficient and friendly. We started with drinks and my wife had the skinny Margarita and I had the mezcal and tequila cocktail on the menu. Both drinks were fantastic. We ordered the eggplant appetizer and a house salad. Both were perfect. The fresh bread was warm and tasty. We also recieved service from Polo and Gerardo at the table with water refills, bread, plate clearing and follow-up. Everything was fantastic. The musicians played some very good tunes and had a great sound. For our entrees my wife had the halibut entree and I had the swordfish entree. Both dishes were well prepared, presented and served hot and tasty. Excellent people, food, ambiance and music. Highly...

The food was fantastic, well prepared, flavorful, with great presentations.

Service could have been more attentive. Attention, to our eating pace and conversation should have been observed, rather than pushing our main course on top of our salads. Especially considering the facility was not full.

Neither of us drink alcohol, so the server was not proactive to keep our glasses full of our ordered sparkling water.

Big NEGATIVE, water glasses and wine glasses, we not clean and smelled foul. My date pointed it out, she was completely correct. She asked for another clean glass that was no better. I looked at another tables glasses, to verify the condition, NO better at all, it was that visual observable. Possibly their white wine masked the oder?

The rinse water for the glass was obviously was dirty. Considering the quality of the restaurant it was very disappointing. A final rinse with clean hot water a touch of vinegar would leave the glasses clean, a final polish with a clean towel and lemon juice would be leave the glasses with a top...