China Style — Restaurant in Lake Zurich

👎🏼👎🏼👎🏼This place has gone downhill dramatically! Since the new owners have taken over the food is very bland and lacking in any flavor. Portions have gone down yet prices seem to have gone up. I ordered shrimp with broccoli for myself and chicken and broccoli for my child. When I tell you there was literally only 5 pieces of shrimp in mine and 6 thin pitiful pieces of chicken in the other, and all rancid and mushy broccoli I'm not lying. Fried rice was mushy in some spots and crunchy in others. She said food would be ready in 25 minutes I go pick it up and I still have to wait another 15minutes, because it wasn't ready then when I finally get it and go back home the food isn't even hot. (I live less than a mile away from the restaurant it shouldn't get cold by the time I get home) 🤦🏼‍♀️and when calling on the phone to place an order the lady doesnt let you get a word in edgewise she's just rush rush rush on the phone and then messes up orders because she's going too fast. I'll never be back for this kind of garbage food and garbage service ever again . My recommendation do not eat from China style hunan in lake Zurich...

Generally ok. Tried for first time so will try again. Egg rolls were overcooked, way too crunchy. Might be good but skins were so overdone, filling was overpowered. Sweet and sour chicken was tasty, but just came with chicken (plenty) 3 small pieces of pineapple and sauce. It needs green pepper and maybe a chunk of tomato or 2. That would make it much better. Kung pao chicken was good, but a bit lacking in heat, which is it’s signature, but lots of veggies and peanuts which was a good thing. Pork fried rice was very good, our favorite of the night. Now the bad. Shrimp egg foo young came with no gravy. What? Usually served swimming in gravy in our past experiences. I did see gravy as an add-on but never dreamed we’d need to order it separately. It was a Friday night and they were busy so maybe they forgot the gravy??? It truly was not edible without. It’s in the fridge and I’ll go tomorrow and buy gravy. We’ll give the restaurant one more try. We truly want to find spot on...

I have been coming to this place for over 25 years, under both the old ownership and the new. New ownership is generally better in cleanliness, food preparation, and friendliness (that is why the 2 stars). However, and this is a big "however", new ownership does not know how to manage their business.

When I ordered my food over the phone, I was told it would be 45 minutes. I arrived on time to find 8 customers waiting for their food. I stood waiting for another 30 minutes and still no food. I come to find out after an hour and a half that they haven't even cooked my order yet. I walked out and went somewhere else. Here is the kicker, 2 1/2 hours after I ordered my food they called me to tell me my food is ready.

Don't waste your time like I did. Plenty of other...