Subway — Restaurant in Lakeland

Update 4.11.24!!! After all the negative reviews about the manager has not been addressed because she is still the same rude, disrespectful person as before. The only reason i continued to go was hoping i would run into the womderful guy that is always GREAT (SADLY HE LEFT hmmm wonder why?) Whatever sub u ask for she never wants to add or take items off that sandwish comes with, example i asked for no cheese but because the menu says cheese she says u have to get it and she does not even ask if u would like what comes on it! I always say what sandwish i would like but have always been given the option to add what toppings i would like.. NICOLE IS RUDE AND NEEDS TO BE FIRED ASAP!!!! Today around 720 to 730pm 7.18.23 the person that I just found is the manager by the name of Nicole was so very RUDE!! She didn't ask what I wanted on my sandwich nor if I wanted it toasted and when I ask her to heat the bacon up after her just tossing my sandwich together without asking me what I wanted on it and her response was we make the sandwich how the menu says too and I told her I understand that but I am still always asked if I wanted it toasted and what toppings I would like. As I was speaking to her (Nicole) she just kept being rude and another customer behind me stated she is ALWAYS like that and when Nicole heard that she responded back which very bad customer service!! She placed cheese on my sandwich that I didn't want! I have a sandwich that I don't even...

The store was clean, matter of fact a young lady was cleaning when I came in. I actually havent had subway in over 10plus yrs. And well, after this I probably wont be back. I got the BMT and the Sandwich of the day which was a meatball marinara. My daughter got an oven roasted turkey foot long extra pickles, mustard/mayo. I got pepperoni added to the meatball, because that was the way I ate it when I did eat at Subway. And she told me if she did it that way it wouldnt be the sandwich of the day. I said charge me for the pepperoni. The sandwich was so messy it busted the bag open & my daughters sandwich almost hit the ground on our way in the house. My other daughter refused to eat here, & got a sub at Publix. I probably should've did the same thing cause the energy wasnt right in the store. And both sandwiches were falling apart because it was so much mayo,mustard. I wont be back. I'll just hold on to my...

I would have given no stars. They were out of multiple items. I asked for a sandwich the employee stated they were out of salami. I asked for capicola the employee stated I can’t substitute. The employee then stated I can give you double pepperoni. I stated I don’t want double of a meat already on the sandwich. I then asked to turn a sandwich with capicola into the original I was ordering another employee stated it would be an additional 6 dollars making the sandwich about 18 dollars verses the original sandwich I wanted being only around 14. I then requested the original sandwich and agreed to pay for the capicola add on but wanted a discount because they were missing a part of the sandwich the employee stated they couldn’t alter the price. My husband ordered a tuna sub and requested egg as a topping. The employee stated they were out of those also. We decided to find another...