Subway — Restaurant in Lakeville

Ordered online at 1:07, a footlong and a 6". App said order ready by 1:25.

I walking in a bit early, maybe 1:15. I didn't expect the food to be ready. I'm not the type to even care if it's 5 or 10 minutes late, I've worked food service before, I know it happens. I made eye contact with the guy working the register.

At 1:35 he asks if I had an online order. I said yes, he says he'll "put a rush on it." He does not start on my order. At this point a single family of 4 had made it through the line in the 20 minutes I'd been there, so we're averaging about 5 minutes per sandwich between two employees. At 1:50 he opens the oven and grabs the (presumably) hot tray with his bare hands and shouts and drops it on the floor. He then picks it up again with his bare hands, (again burning himself?) and sets it directly on the cutting board. After getting an oven mitt he then goes to wash it which takes about 5 minutes while the other employee proceeds to make the next customer's food on the cutting board without even a wipe.

I got my money back at 1:57 with them still not having started on my order and I believe 7 people having made it through the line in the 40 minutes I was in the store. It's worth noting there were no other online orders or people waiting for their food. Just me.

I hadn't been to a subway since before the whole covid thing. This ensures I will never go to one again. Also $22.79? That's a lot for an hour wait and food poisoning. I'll pay a couple dollars more and go to...

Dont. Order. Lettuce.

So here’s the deal. I went to subway years ago for the first time with a coupon given to me by my school. Everything was going fine until I chose lettuce as my vegetable. Those subway workers caked my bread so full of lettuce it should be a health concern. I gagged when biting in because the lettuce was already filling my throat and seeping into my bloodline. Of course I didn’t go to a Subway for years after that, but ever so recently I decided to bite the bullet. I showed up to this very Subway and asked for spinach, not lettuce. You wouldn’t believe it. The spinach to sandwich ratio was god sent. I cautiously went in for my first bite and I cannot compare the taste to anything other than baptism. I may be the happiest woman alive. Worker named “Belle” saw me crying tears of joy and came over to comfort me. She says it happens a lot.

Order spinach next time you...

WORST CUSTOMER SERVICE EXPERIENCE EVER!!! If I could give zero stars, I WOULD!!! I ordered online, and went into the store, to pick up by order; Little did I know that nobody had even started my order, let alone, had it ready for me! I should’ve known that IDIOT teenagers were working that shift! And the one that was there the whole entire time(who should’ve been making my food) FORGOT TO???!! I know teenagers are stupid, irresponsible, ditsy, and not considerate, but REALLY??! I was shocked he even got this job, if he could be easily distracted?!! Because there was no customers, it was completely empty, except for me, and this stupid teenager couldn’t do a simple thing; HIS JOB!!! DON’T go to this store! Go to a different one! Or just don’t go to Subways anymore! Go somewhere else, where they won’t forget to make...