Tokyo Hibachi — Restaurant in Lakewood

Reservation means nothing to them! We had a reservation for a specific time. When we made the reservation they were very clear in saying, if our entire party was not present on time, we would not be seated. We all arrived together and about 15 minutes early. We were told, they were running a bit late, possibly 15-20 minutes. We had a starving 2 years old with us and the hostesses saw our toddler. Fir those of you who have children, you know what this all means. It was a 7pm reservation and we were seated at 7:58pm!

I wanted to leave but we made reservations to celebrate a birthday. Dinner was ok. We were just disappointed in the hostess attitude over their lack of time management.

Our toddler ate snacks outside in extremely windy and cold weather for a child her age. By the time we sat down, they did not even have a high chair available. We didn’t enjoy the over $300 meal.

To make matters worst, the hostess posted up right next to us watching us eating our dinner because she clearly had nothing.

There are several similar restaurants with similar food, this one is out for us!

Treat your customers better, especially if we have a reservation and we abide by...

I definitely enjoyed my meal here. My family was seated to left where there was a single grill, so we weren’t bothered by anyone else.

There are seven grills and it’s a cozy little place. I was here on a Sunday at 6:30pm and it was packed. I had three different servers attend to my table which was impressive. Our soft drinks were never empty. The food was delicious. Just as good as any other hibachi chain. The drink menu is limited to a few beers and wine. No cocktails here.

I was impressed by the cleanliness of the place. Servers constantly picking up finished dishes and sweeping the floors. The men’s bathroom I thought was really clean. It stood out to me.

I also enjoyed seeing our steaks cooked separately and served to us directly. Even though they were all cooked to the same temperatures.

I feel another places might take an order of 2 steaks or more at the same temperature and cook them all together mixing them up. Then dividing them once they are done. I feel I might not get the whole steak I ordered if it was done that way. So thank you for not doing that. I will come back soon because of that.

Get a reservation. It...

I came from out of town & decided to give these guys a try based on Google reviews but my experience was so-so. I'd give them 2.5 out of 5 stars. The biggest thing I wanted to convey here is "Don't expect to get your own table, and there is a very good chance you'll be sharing the table (shoulder to shoulder) with noisy kids and their runny noses and gaming devices." Reservations are a must. Food: Probably the best part of the experience - everything was good. Service: Also good -- empty plates were removed promptly. Hibachi Chef: Our person was nothing special here, which can also be attributed to 5 different groupings of folks sharing the same table. Ambiance: It's a very noisy place on Saturday/Sunday at dinner time so it is hard to carry on a conversation with fellow members of your party. Note: I support the owner's decision to maximize profit by packing everyone in wherever there is space available. However that can have an impact on the overall experience. If I'm back in Long Beach I will probably try something else like Benihana. If I lived there locally and could hit the restaurant during the slower hours it would...