I walked in and was not greeted by anybody. Decided I would seat myself. Walked around and all empty tables were not bussed. Still no assistance. Sat at the bar. Was only one person working at bar. She was working hard and was very polite. Ordered Panchos as an appetizer. Took forever and looked like nachos I made in microwave as a 14yr old. Sent these back and ordered fried mushrooms instead. These were exactly like any fried cheap appetizer u would expect from TGIF. Batter had no seasoning at all. They were very hot and batter was not crispy? Then ordered lobster bisque. Came almost room temp. Sent back. Came back barely hot enough. Was provided a stir spoon. Lol. Had to ask for a soup spoon. Not sure there was any lobster in this. Had three beers while waiting thru this and they were not cold. This place is not cheap. Seems like they need to figure out the basics. I was prepared to order a regular entree but after the disappointing appetizer rodeo I was afraid too. Left still a little hungry. I did receive a food discount without having to ask. Everyone was nice. This is an expensive place. The kitchen is not in order. Hopefully they turn it around. I remember this place as a kid.