I’ve been here twice now. The first time I ordered a croissant with no meat. She had the audacity to take one from the display with meat and take the meat off in front of me and think that it was okay to serve that. And then was so rude and gave me attitude when I told her that wasn’t okay.
The second time, we ordered and asked for a normal meat taco for my husband and one croissant with no meat and to make it fresh. This confused them again. The cashier rung us up but somehow the back got confused and thought we just wanted the normal taco and no “just egg and cheese” croissant. So they never made it and thought we were just walking around their store aimlessly for no reason. 15 minutes later, we asked when was our order done. They looked at us like we were nuts. “We thought you didn’t want it because we could not do the egg and cheese taco.” “No, we wanted the regular meat taco and the egg and cheese croissant. You even charged us for both.” “Ohhhhh that we can do.”
We ended up just getting a full refund and leaving without any food and just frustration. We will NOT be returning. Poor customer service and poor...
Read moreStaff doesn't not speak English well, if at all. Guy did not understand one word and had to point out items, woman knew minimum to ring up.
They tried sliding in a couple of extra items which I thought were part of a baker's dozen or that they'd overheard my daughter talking about her birthday, but no, they either didn't comprehend numbers at all or were trying to deliberately overcharge, at full ala carte price, additional items.
Over all very rude and/or uneducated, which is a bad mix for a shop with donuts best decribed as, meh. Will never go...
Read moreIn my experience most small independent donut shops are sketchy at best. They are usually not the cleanest, quality is poor, and forget about the coffee. Grand donuts on Bagdad Road in Leander is NOT the usual though. I have been here many times and they have a great selection of donuts, great coffee and they also have food items like tacos and kolaches. The tacos are huge and realy good. The place is always very clean and the staff is very friendly. They are located directly across Bagdad Road from the high school in Leander and I highly...
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