Subway — Restaurant in Leander

I will agree that staff has been always nice but otherwise I’m not sure how this subway has better than average ratings, bc my experience in store must have been rare. My roommate and I have used Ubereats several times and each time something on our orders were wrong. (Still ate them it was just like missing cheese or no tomato when I asked for no, like I didn’t even click it as an option. How did it get on my sandwich?? ) when we went into the store there were two dudes workin, one had a drink and saw people walk in and then proceeded to the back (I assumed he was on lunch) . It was slow when we arrived but as we stood there (for literally 6 minutes) the one guy behind the counter tried making the remaining sandwiches for the customer currently paying. I’m patient so I’m like eh okay I’ll get my food eventually. So, it’s my turn and I tell him the bread and meat. After a solid two minutes of putting on new gloves he asked me again and 1) didn’t have the bread (which has happened every time btw, even on Uber my bread has been wrong) and 2) ppl were lining up behind us. So I still am being patient and nice w the assumption this guy is just anxious or something along the lines with getting more customers (cause y’all that’s me I mess up under pressure) so he YELLS for the other guy right at our faces and stops making my sandwich to start on the others. (So the other guy can do the second half and register) so my food is in the oven and I’m like sweet half way there then I can go!! You’re wrong. This manager (he had a key on his neck) bent down to get a box of gloves and proceeds to show us his wonderfully red plaid boxers and top of buttcrack. My sandwich dings and he opens the oven door (he’s still trying to get the gloves on) and when this guy turns around his eyes are as red as the tomatoes they accidentally put on my sandwich so I’m like AH yes okay. Cool. I’m gonna go easy and say this: idc if you smoke, but pls don’t do it at your employment???? He takes so much longer to finish my sandwich but we leave after I paid.

Dudes, I know this employment environment is garbage - I’m currently working in it too - but this was a really frustrating experience. Just don’t come high to work pls. 👏🏻

My sandwich tho was all correct and really good, so I gave it...

I recently visited this Subway location on Bagdad and decided to try their Cheese Steak sandwich. The decision to dine at this particular Subway was impromptu, and in hindsight, I regret not checking the restaurant ratings beforehand. The concept of a Cheese Steak sandwich from a fast-food chain like Subway did give me pause initially.

Upon ordering the Cheese Steak sandwich, my skepticism grew. The service I received was lackluster, to say the least. When inquiring about the types of peppers available for my sandwich, the staff member seemed disinterested and only reluctantly mentioned green peppers after my persistent questioning of the “type of peppers.”This lack of attentiveness and customer service was disappointing.

The sandwich itself failed to impress. The flavors were lackluster, and the overall quality left much to be desired. In retrospect, opting for a pizza from Marco’s next door would likely have been a more satisfying choice. Additionally, the 12-inch cookie that I had hoped to enjoy was unavailable due to issues with stocking it in-store.

Furthermore, I decided to sample the 12-inch pretzel offered at Subway, only to find it equally unappetizing. To make matters worse, they don’t offer cheese for the pretzel only mustard as an accompaniment.

In conclusion, my experience at this particular Subway location was subpar. The underwhelming sandwich coupled with poor service leaves me with no desire to return. I would rate this experience with just one star, noting only the cleanliness of the tables and floors in the lobby as a...

Ordered five sandwiches for my family and did so through the subway app. I placed the order at 1:20 to be picked up by 2pm. I arrive at 2:02 and none of my sandwiches were ready. They weren’t even started. An employee came out from the back and asked how she could help me. When I explained that I had placed an online order to go over 30 minutes prior, she apologized saying she just arrived for her shift and her coworker was nowhere to be found. She then immediately started on my order and brought it out to my car once it was ready. Tonia did a wonderful job making sure my order got made as fast as one person could do.

The other employee, Anthony, that was on shift when I placed the order needs management to either fire him or insist he start showing up to work sober. I’m not sure what he was under the influence of but he was definitely on something. That can be the only explanation for him to not do any work (as evidenced by my order not being ready despite having more than 30 minutes to make it), be in the restroom for over 30 minutes only to emerge from there and attempt to take out the garbage (he knocked over the trash can because he was too busy trying to grab his cigarette from his pocket.) He then proceeds to slowly pic up his mess. Watching him made it perfectly clear that he was not there sober.

I usually go to this location because it’s normally run pretty well. But until Anthony is no longer there-I won’t be giving this location any more of my money. I truly hope the tip I left when I first placed my order...