Taco Bell — Restaurant in Levelland

Hi today me and my daughter went through the drive through to get two free tacos because we had two coupons for two free tacos. I was being very respectful asked the lady that was on drive thru taking my order can i use my coupons she said no you can only use one per order. I said okay make it two orders then. Then she proceeded to say you can only use one per drive thru. This woman just had the ugliest attitude i didnt even know what i did wrong for her to respond in such a very bad manner?. Anyways my daughter was like okay then ill go inside and get mine.my daughter said as soon as she got inside went to the front counter they immediately turned thier bakcs towards her and did not acknowledge her. They didnt welcome her or anything. One lady with black glasses finally decided to acknowledge her she said i how can i help you my daughter said hi can i have one free taco please. One little girl she was the younget worker out of all of them looked at her and rolled her eyes. Then the youngest girl said can i see your coupon mind you my daughter responds respectfully and said yes ma"am the young girl behind the counter was just making malicious looks towards her and being rude. Once again giving my daughter attitude. Then they continue to talk about me and my daughter of why my daughter decided to come in and get her free taco cause we couldn't get both of ours through the drive through.one i dont see the problem with my daughter going in and getting her free taco they made it seem like the biggest DEAL ever. Then they gave my daughter her taco the lady that gave my daughter her taco was a old white lady who was just looking at her ugly and didnt saying anything to her and none of them said anything to her when my daughter left the store, they where all very rude. Thier customer service was generally so poor. Now back to me that same old white lady gave me my taco through the drive through an gave me this nasty look and didnt say anything. I DO NOT KNOW what those 3 ladies problem was and why for them it was so difficult for them to do thier job in a professional manner. They where all beyond disrespectful. I love taco bell food and my daughter but damn those are the employees they...

The drive through lane computer was down and they told me that we would have to wait 15 minutes before they could take my order. I asked them why they could not take my order, enter it into another computer, and let me pay? Andrew (I believe), the manager, said that it would require them to then make one order at a time and I would just have to come inside. I am not a lazy man. I was short on time and in-fact, been so busy that I was just eating lunch at 1:50. If it would have been me, I would have had an employee take my order, place it, get my card, pay, and bring me my food. Chick-fil-a would never have let this happen. I left. So did the car in front of me and the three behind me. We all went to Mc Donalds. Laziness by the manager and staff to not take the initiative to take care of the customer, as well as the inventiveness to grab a pen and paper, lost my business maybe forever. ...

Haven’t been out in a while (fast food) Tonight August 5th, I went ordered four crispy tacos. Steak Crunchwrap and a bean burrito. I’ll start with the Crunchwrap- maybe had 4 little pieces of steak. Wouldn’t hold together from the sour cream(that I asked not to add). Tacos- barley had anything of meat as well. Tons of cheese a few orphaned pieces of lettuce. Horrible. Bean burrito- my goodness then this thing….beans tasted burnt and if they were scraped from the bottom. Dry. No flavor. Needless to say, the bar has definitely been dodged here. Very disappointing as I was hoping to have a decent meal. Please do better. As for me, I don’t see myself going back. You shouldn’t either. This was my confirmation to stay away from fast food as the quality has been dwindling down. Better...